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February 2024 by Frank Proske
Very friendly, knowledgeable, and fair priced service. Had my 2013 Land Rover LR4 serviced there by Zerin who really knows his stuff. They provided a free loaner car which was clean. Great business! Go support them you wont be disappointed.
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January 2024 by edward komito
Very easy to deal with. A family business that I feel comfortable supporting.I came in recently to have a tire repaired. They went out of their way to accommodate me and got me going fairly quickly.Update. I had a bulb put on one of my headlights. Once again, I was quickly able to have the problem repaired and get back on the road.
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January 2024 by Plasma ShadowFox
I love this place… almost as much as my aging Audi! They are friendly, helpful and provide honest feedback on what could be done / not done. They also provide loaner cars which helps with a busy schedule!
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November 2023 by J Noreika
Thank you Jeff, Mike and the Schearer family for helping to keep my 55 year old Mercedes SL on the hardtop of the Pocono backroads on these spectacular autumn afternoons. I've owned this pretty lady since 1988 and feel fortunate to have this group looking after her in the past few years - and she does need looking after.But then I put the top down, turn the ignition key to fire up the 2500 cc motor and shift into drive to escape back to 1968 and a simpler, happier time. Special thanks to Jeff for not settling for just good enough and Mike for his patience when the phone rings with yet another of my challenges.Services: Transmission
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November 2023 by Tex101
I only write reviews if I am very satisfied or very unsatisfied. This is a case of being very UNSATISFIED. A couple of years ago I brought my car to Schearer's for routine maintenance. They did that well, but they also said I need about $1000 in engine and other repairs. Trusting them, I had them do these repairs. Move ahead to the present time, when I brought my car in for routine maintenance again. Now they said my car needs a few thousand dollars in repairs, some of which were the same ones they did during my previous visit (which should have lasted the life of my car, unless they did them wrong!) I held off and took my car to an out of town mechanic who specializes in my brand of car and is well-respected in the automotive community. I didn't tell him what Schearer's recommended. I only told him to go over my car carefully and see if I needed any repairs. Other than a few minor adjustments, he said my car was in great shape. I am very disappointed in Schearer's. I leave it up to the reader to decide whether Schearer's actions were appropriate.
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November 2023 by Kenny Feliz
Jeff Mike and Samantha run a family business that prioritizes quality. Love getting my vehicle maintained here. Just wanted to thank you all for your honesty and compassion with your customers.
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October 2023 by Rex P.
Michael, the sales manager, just called me as he had listened to my phone call or read my negative review and he basically corrected all of the issues that I initially had. Certain costs they can't change and understand me going to another shop when the cost is hundreds of dollars less. I checked on a replacement battery and it is frightening the amount of work involved to change the damn thing and then to register it... I now understand the amount of work involved. Car makers have made it so difficult and expensive to work on new cars. They will also honor the work they've already done and will just charge me for the PA sticker fee. I'll certainly give Schearer's another chance.
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September 2023 by Eric Sell
Dear Schearer’s Audi, I was so pleased with your total customer support and rectifying my concern! I feel very comfortable and confident in returning in the future. Thanks,Eric
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July 2023 by John Harley
The repair was completed in a timely fashion. They are always pleasant and take good care of my Audi.Service: Auto battery replacement
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July 2023 by Stephen Naveed
Staff is top notch. Very confident every time I take my Audi A4 B9 in for service. It can be a little on the pricey side depending what you go in for. But you definitely get what you pay for and the techs are very skilled and knowledgeable. I wouldn’t go anywhere else. Always friendly and accommodating. Great job guys!Services: Transmission
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May 2023 by Mark T
Fantastic.I brought my car (part of the VWAG) in to have the car looked over to see if I should either sell/trade or maintain my car.The specialist (Ascher) that took a look at my car genuinely understands the ins and outs of the vehicle at a level that left me genuinely impressed. Ascher explained exactly what was needed, why it was needed, how it works, and genuinely took a meticulous look at my car (he even attached photos).Setting up the appointment with Gary was also easy and he also did an excellent job explaining to be the process.Brennah also did great following up and providing me with a link to view exactly what was checked. This link includes pictures of problems that need to be addressed as soon as possible.I was hesitant to leave my car there without meeting the crew, but after meeting the team, I felt a lot more comfortable. I highly recommend scheduling an appointment with Schearer's.The system that they use to log the work is also absolutely phenomenal and makes it easy to accept work/view what work needs to be done.Inspected:- engine- timing chain- PCV- wheel bearings- exhaust system- transmission and diffsProvided me with:- photos of problem areas- highly detailed explanation of parts and what is required to service those parts- a print out of all engine codesServices: Auto maintenance
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May 2023 by Brian Johansen
Awesome experience at the shop. Started coming here a few years ago when I bought my Audi A6 and will continue to come for many more years. Fair pricing and honesty are hard things to find at a shop but I found them here. Loaners available if needed.
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April 2023 by Ann Giuffrida
I've used Shearers for all my auto work since the bought Bernard's. They are always thorough, knowledgeable, and honest. They have earned my trust.Service: Steering & suspension repair
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March 2023 by Rich Sidella
All of the requested services on this visit as usual were taken care of in a professional and timely manner. I was not able to give a five star rating this time as I had done so in my previous service visits. The reason for not scoring 5 stars was due to the condition of the loaner vehicle provided while this service was being performed. The vehicle provided was in great and safe mechanical condition but wasin very poor and unacceptable condition as far as cleanliness goes. It was not washed with literally mud all over the wheels and areas around the wheels and had been tracked into the the driver side interior. The windows throughout the vehicle both inside the vehicle as well as outside the vehicle were all smeared up making visibility poor. When I got this vehicle home I personally cleaned all windows inside and out so that you could see properly and safely.The vehicle being serviced is my wife's car and she refused to drive the loaner vehicle provided. We have noticed a gradual decline in the care given to the condition of the loaner vehicles over the most recent services we had scheduled and have concern about the image of Schearer's service department getting tarnished through the recent changes we have experienced and hope that the Schearer's management staff takes action to rectify this noticable decline so that others including ourselves don't have the same experience.Services: Tires
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February 2023 by Tracy Wanyo
Schearer's is an excellent, family run business. We purchased a used GTI from them last year for our son and we love it! Tom Schearer had all the maintenence paperwork and he is a straightforward, honest guy! Obviously, the car will continue to be maintained by them. Go and stop by. You'll be impressed! We will continue to use them for all our car needs. I would gladly purchase more vehicles from them, too! Thank you, Schearer's Family! We'll see you soon! (Usually we scrape the dealer's name off of our cars, but we are proud of the Schearer's logo on our GTI. ?? )Services: Auto emissions testing
