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May 2023 by J A G
I cannot say enough about this used car dealership. I live in Harrisburg, Pennsylvania and I had been scanning the market for a lightly used Volvo XC60 for months. But in these times you want a great deal.I decided to expand my market and had my eye on a beautiful XC60 at Scott Family cars. After the car had sat on the market for a few weeks, I decided to take a Saturday drive from Harrisburg to Allentown. The car was beautiful. Between my sales guy Ty and the used car sales manager Shawn, we got the car into my price range and we made the sale. It was a great process. These guys are so respectful and so easy to deal with. Sometimes you have to drive a little out of your convenience location to get a great deal. I felt that I got one today and I'm so happy with my new ride. Do not hesitate to travel to Allentown if you're looking for a great deal on either a new or used vehicle from Scott Family Inc. Their selection of gorgeous used cars is massive.Kudos to the owner for such a great bunch of employees. Thanks again to Ty, Shawn and Mike for getting me into the my dream car 5 years earlier than I thought I could afford to. I absolutely love her!!!! :)
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April 2023 by Mallory VanLeer
This dealership was fantastic! Luis is super helpful, answering very detailed questions about previous work that had been done on the vehicle we purchased. Luis was extremely helpful, friendly and made the process run super smoothly. Mike in the finance department walked us through the financial process with ease. Answering questions and giving us insight into how he worked his magic to get us where we wanted to be for payment. They provided a great, super clean car with a relaxed atmosphere. Highly recommend!
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April 2023 by Lynne Loreng-Daniels
I would like to commend Mike from Cadillac service. He is always friendly and very knowledgeable. He listens when you explain issues you encounter with your vehicle. He provides consistent and expedient service.encounter with you.
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April 2023 by Thomas Mills
First off, I just want to say, I don’t leave very many reviews, unless an impression has been made.Ty Armbruster is THE GUY. The man. The person. Absolutely the best experience I’ve had buying a vehicle. His honesty, friendliness, and humility were all genuine. He’s just an all around good guy, and he definitely was extremely patient with my whole situation of working out of town, extremely busy, living out of state etc. I cannot say enough good things about Ty and the family/honest atmosphere at this dealership. Very thankful and grateful to have dealt with Ty and the rest of the employees at Scott. Cheers and GodBless!
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February 2023 by Julie Nichols
Karissa Novack was so helpful with my new leases Volvo XC60. She was very professional and acted with a sense of urgency. Love the car, her and the dealership. Thanks
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January 2023 by Ed McDermott
Great experience. Appreciated their fair and efficient approach. Knew exactly what I was trying to get done, and worked to accomplish it. I will definitely work with this dealership in the future and recommend them to my friends and family.Thanks again Scott family
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December 2022 by Caitlin Vazquez
I had an amazing experience. Reside in Florida and the process was fast and easy. Luis Rodriguez was able to find a car that was in my budget and that would exceed my expectations. Definitely would recommend.
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November 2022 by Matt Critelli
I dealt with Kevin , Scott , and then Mike in service on the purchase of a used Cadillac ATS. Coming from out of town we did alot of work via phone calls and text and then when the time came to finalize the deal it couldn't have gone any better. Kevin is a man of his word and delivered on everything he promised and then some. Scott is also solid and worked with me for the best numbers we could do on my trade. There was one minor issue with the car that i noticed as we were wrapping up the deal and once again Kevin made it right by getting the part ordered and replaced for me. When the day came to replace the part we agreed on I had an 8AM appointment and then got stuck in a road closure on RT 78 for over 2 hours and reached out to Mike to inform him. He assured me that no matter what time I arrived everything would be taken care of. Once I got to the dealership Mike was already waiting for me and I was in and out in an hour.Just want to say thanks again to the 3 of you for all of your dedication to your jobs.I will definitely be back next time I'm looking for a vehicle.
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October 2022 by Quinton Leister
I visited Scott in search of a commuter car.I previously visited multiple dealerships that did not inspect or prepare their vehicles properly. I thought Scott was different because the cars were presented well, but now the car I purchased from them with 30,000 miles is at Ford having the transmission dropped. The inspection of the car was inadequate as I started experiencing issues when I took the car home.My salesman was Luis, who was exactly what I look for when buying. He was polite, communicated well and helped facilitate the deal. The car breaking is not the fault of the salesman, but a reflection of a poor service.My finance guy, Michael, was also personable and nice to deal with. He went over additional options, but wasn't pushy.There was another financial salesman that wasn't great. He tried telling me there was another person from a different state ready to buy. I had been to three dealerships that weekend and they all had used that corny line that is completely made up. As if they all learned it at "used car dealer" school.Now that I've had the car for less than two weeks, the clutch pedal has stuck to the floor multiple times. It has been in service for three days now.While the customer service was good from Luis, I regret buying this car and will never go back to Scott. Not only was the car overpriced, it required thousands of dollars in work. I'm stuck with a repair bill and a loan payment, but no car.
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September 2022 by Kintrell Dixon
Terrible service, after one week of having the car the check engine like came on even after I asked for a service check before I drove it off the lot, instead they offered to fill the car with gas. while buying the car i wasn’t even offered a bottle of water. taking my car to the service lot it continues as the white guest that were getting their car serviced was offered coffee and to sit in the lounge area i was not. Louis at Scott lot and David at Scott Chevrolet service was the worst service I ever received in my life. i have two years free oil change and service and i would rather pay then bring my car there ever again!
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August 2022 by Madison Sikora
I honestly couldn’t have had a better experience. I reached out and Chris helped me right away. I didn’t love the first car I looked at and he quickly found another that I fell in love with immediately. He was beyond nice and helpful and incredibly real throughout the whole process. This was my first time buying a car at a dealership, I was on my own, and he walked me through the process without taking advantage of me or my ignorance in the situation. Shawn and Mike were also so extremely helpful. Ultimately, Mike got me a deal that was in my budget and worked hard to get me it and I am very, very grateful. The whole experience was so positive and I am so incredibly happy and thankful. Go to Scott Family of Dealerships and ask for Chris, I promise you won’t be disappointed!
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July 2022 by Claudio Perez perez
My wife and I just purchased a vehicle and I am very happy with the service I received. Luis Rodriguez was excellent. He had so much patience with us, thoroughly explained everything, and guided us through the entire process. He made us feel comfortable and never once pressured or pushed us to make a decision. He also speaks Spanish which is a plus!! I highly recommend this dealership and Luis if you are shopping for a new car!!
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July 2022 by Orhan A.
Best dealership . The salesman named Luis took care of everything we needed. He was very honest and explained things clearly. He knew exactly what we wanted and went above an beyond his job for our family. I've been to other dealers and there all bad and full of lies. This is the dealership you want to go to to find honest, knowledgeable, hard working people like Luis, who never minded helping with everything and always made sure we had everything we needed. Thanks for giving us our dream car.
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June 2022 by Macy Litchauer
Had to take my Mazda here for the immobilizer being on, no start issue. Price wasnt even as bad as i had thought it was going to be.The technician did a great job and our service provider, Jason is such a nice guy and had the technician get stuff done pretty quickly! Give that man a raise if he hasn't had one recently. I've never been treated so good before from other service places, and I'll sure be back again for any other car needs. Love Scott Mazda!
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May 2022 by William C.
Just bought a preowned Volvo XC90 after looking for sometime. I truly recommend this dealership as your 1st and only auto buying experience. They were helpful, accommodating and knowledgeable . Be sure to ask for and work with their salesman Wyatt......who told me, if I had any questions or problems to be sure and call him......well......I had a small problem with the car a few days later, and gave him a call, he says I'll have the service manager call you . The manager calls and says are you free any of the next few days to bring it in, I bring it in and 45 minutes later they said all done here's your keys have a nice day, ....and ohh we also washed it for you........WOW WOW WOW. Thank You Scott Family of Dealerships, Thank You WYATT.
