U-Pack is a convenient self-moving service for long-distance moves on a budget. Customers load their belongings into a ReloCube container or trailer, and U-Pack handles the driving. Multiple reviews describe an incredible and smooth experience with no complaints. The service is noted for being fast and reliable, with trailers or cubes delivered and picked up timely. Drivers are consistently described as great, incredible, patient, and helpful, often assisting with positioning. Customer service is praised as awesome, friendly, helpful, polite, and thorough in answering questions. The process is straightforward: equipment is dropped off for packing, transported, and delivered on time to the destination, with progress trackable online. A major highlight is the great price, often significantly lower than quotes from other moving companies. There are no hidden costs; customers are charged exactly as quoted. The equipment is clean and well-provided, with features like a ramp. The overall experience earns the highest recommendation, with customers stating they would absolutely use the service again.
The team was quick and well organized and tried to make sure our stuff was not damaged. They also went through the trouble of trying to assemble furniture that we took apart for the move and were really nice about it (we lost the assembly instructions). Would work with these guys again even the long distance move was a... read full comment
November 2023
Customer service was awesome! Drivers were incredible! Truck was delivered timely for packing and already arrived at our new home for unpacking! All I can say is all around incredible experience and price was great as well! No complaints, just compliments and our highest recommendation!
December 2022
I am so lucky that I found upack. I put all my stuff in the trailer in Chicago. They transported everything in good condition to PA. They are fast and responsible to keep customers updated. I will recommend it anyone I know. Thanks again.
