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March 2024 by C Torr
Arianna and Asia were heaven sent after a long frustrating morning of dealing with companies they made my process seem less and easy. You need more employees likes them.
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March 2024 by Danielle T
Jason was amazing when it came to my amazon return. I purchased from a 3rd party seller and he helped me so much. Thank you Jason
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March 2024 by dan jacos
Because Asia was so good helping me - I was confused in the shipping process for my watch
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March 2024 by Kerry Reynolds
Arianna is a great Manager she is so kind and always has a smile on her face she notarized and shipped my documents under a timely manner. She deserves a raise!
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October 2023 by Bob Sipos
This is the best place to go for all of your UPS shipping needs. The staff is friendly and helpful.
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October 2023 by Sean Gravener
I dropped in last week in need of notary services. I received excellent notary and customer service from Satvita. She was very knowledgeable and efficient processing the documents. I got everything I needed done quickly and for a fair price. Thanks Satvita and UPS Store on Lehigh St!
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October 2023 by S A
Usually i have issues when i do returns. But thankfully a kind young lady, Savita at the front was so helpful to assist me with accessing my returns and made the process easy for me. I didn’t realize Amazon had to charge for a certain returns but Savita explained the process and was such a great person. I know now to have my stuff ready in the future. She definitely needs a raise.
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October 2023 by Joanna Garcia
every time I visit the store, Savita is always so kind and cheerful and helpful. She always has a smile on her face. Great customer service.
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October 2023 by Lauren Keenan
good customer service and friendly staff. I was helped by Savita and she easily helped me with all my needs
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October 2023 by Lauren Stoffey
Savita has great customer service skills. Everyone is very friendly and sufficient.
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August 2023 by Victor Holladay
Dropped off UPS prepaid labeled overnight envelope at store on 8/8. According to the tracking number, it is still at the store 8 days later. Multiple calls to the store produced absolutely NO HELP at all. “Call customer service” is all the help that is given. Customer Service suggests talking to the store because the system shows the envelope STILL at the store. UPS is not this incompetent, but apparently this particular store is.
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May 2023 by Maddie Wike
Obdulio was so so great to work with! He had me in and out of the store very quickly and was very nice.
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May 2023 by gerald deetz
Terrible I will be moving my mailbox elsewhere. Tried to pay payment Saturday Sunday, and on Monday (the day it was due) only one person can handle taking the payment, said they would call back finally my wife went in on Tuesday afternoon because I work out of town and they charged a late fee because it was due yesterday. But yesterday and Sunday and Saturday no one there could take the payment said when someone who could take the payment they would call no call. Very crooked way of doing business.
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April 2023 by Adri
If I could give this place "0" stars, I would. Once again, store hours state they open at 8:30am. Guess what it was 9am, and they were closed. This location has gone downhill. This has happened several times already. I would suggest going a bit out of your way and go to the Quakertown UPS or the one on Catasauqua Rd. The Catasauqua location is amazing. They always open on time, and the staff is top-notch! I will never come here ever again. The only reason I did was because I went to the cleaners across the street, and I figured, "Well, maybe it won't be bad," Boy, was I wrong! I waited about 30 minutes until I had to leave.
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April 2023 by Y S
Service is the worst. Supply cost is triple the other place. And the staff lies in front of you, and they ARE LAZY!!! Save your time and go to the other one on the 5585 Hamilton Street, the one close to Costco.I went there on 3/26, Sunday. There are two staff members there. My experience.1. They are lazy and try to avoid work as much as possible. Worst altitude.2. One lied in front of me, stating maximum insurance is $100. What a lier!3. The medium shipping box cost almost $10 there. the same box costs $3 on the 5585 Hamilton Street.I went to the one on the 5585 Hamilton Street, the one close to Costco. Best experience ever there!!