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February 2024 by Clinton W.
Avoid these franchise stores. They only want to sell you something. Need some other help? Forget it. Stopped in today to get a SIM card for a phone I bought elsewhere. Guy claimed they were "out of SIM cards." Funny when I called later to ask if I could buy an iPhone and have it activated today, it was 'No problem!' There are two Verizon company stores in the area. Much better bet.
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December 2023 by Michael T.
Since bellphones turned to Verizon I get no service and now they want me to pay cash and it is not easy to.get to.the store
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April 2023 by Sally G.
I broke the screen on my phone. When we went in Chris was extremely helpful and looked for the best deal for me to get a new phone. He was patient and respectful s well as fun to work with. The process took longer than expected (through no fault of Chris) and he kept apologizing for the wait and thanking me for my patience. He even gave me a bottle of water! He kept me posted on the process throughout. The other man there, Brian, was great as well.
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October 2021 by Megan M.
Don't do business here. The incompetent staff doesn't know how to correctly setup your new device or account with Verizon. This can lead to serious incidental charges on your monthly bill in the months after you do business at this Verizon store. Verizon will admit that the staff processed your account incorrectly and are incompetent, but will do nothing to rectify the issue. The salesman was also rude. He acted friendly to my family and I, however he was making inappropriate comments about the other customers in the store. Definitely wasn't a comedian and unfortunately he should have focused more on processing my transaction in order to do it correctly.
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May 2018 by Chris S.
Amazing service!!! Best in the Lehigh valley. The guys there will definitely set you up with great service!!!!