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February 2024 by Cheryl Reitz
Jerell is AWESOME...kind, patient and answered all my questions. This young man deserves a RAISE. Found a phone for me that was a little more than what I wanted to spend but I went with it. Told me to come back or call if I had any problems or more questions. I hate buying new phones and then having to learn all the new technology that goes with it but Jerell made the process easier! Thanks Jerell!!!!!
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February 2024 by Jerzy Walczak
Very nice service,and very expience,and níce.
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January 2024 by Cheryl
Went today cause needed a new phone. Merely was awesome!!! Kind patient and answered all my questions. Told me to come back with any problems or any other questions I might have! Give this young man a raise cause he deserves one!!!!
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January 2024 by Dean Ziegler
5:50 pm Tuesday night, door locked. Signalled to employee, he shrugged his shoulders and did nothing. Checked the Q scan on the door for hours, verified they closed at 6:00pm. Got angry, kicked the bottom steel portion of the door. Manager entered the showroom from a back door, waved goodbye. I yelled that it was not 6 yet, but he waved Bye! again. Rude, ignorant and lazy people for sure.
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November 2023 by Kamalah Moultrie
There's two guys that work there that are just phenomenal when it comes to customer service, even helped us with a issue unrelated that we honestly couldn't figure out. I will definitely go back to this store because of the service I received.
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November 2023 by Clarissa
Jerell was extremely helpful and knowledgeable when it came to walking my grandmother through her phone set up. He was beyond patient and more than willing to show her how to use her phone. I know it can take a great deal of patience helping someone who is new to smartphones. I am beyond thankful! Excellent customer service and professionalism! Thank you Jerell!
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November 2023 by Christopher Escobales
Good store, great employees. Everyone there is super helpful and very well with communication. Never had a bad experience here .
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September 2023 by Judi Lichtenwalner
Always come here for my phone needs and questions, and always recommend to others. Always so helpful and thorough. Mugurel was so helpful in finding discounts, assisting in choosing phone and accessories, and transferring data....the whole package . Thank you!
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September 2023 by Dave G
The TCC Rep "Jay" is awesome. Very knowledgeable and helpful. He went far beyond expectations dealing with my phone issues. He helped me choose the best phone, accessories and set-up the new phone for me. This was the Best Experience I ever had at a Phone Store.
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August 2023 by Lee
Jay was extremely helpful, patient, and knowledgeable. He got my new phone set up as quickly as he was able to. He was personable and easy to talk to. Thanks Jay!!
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August 2023 by Cindy Paxson
Jay was very helpful in getting my phone replaced, he was also very polite and knowledgeable about what needed to be done to get me on my way with a new phone. I would give him 10 stars if I could !
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August 2023 by Jai Nixx-President
Rep was very patient and easy to talk to! Very informative in fact she was smarter than the help desk lol. Great job by Jocelyn!!!
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August 2023 by LuAnn Oatman
Jocelyn was amazing. Great service, conversation and information. Thank you so much!!
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July 2023 by kelly smith
Found myself in a very low point in my life and financially strapped. Going through a divorce and losing my phone kinda put me o er the edge. I was told multiple times that there was nothing I could do with my old phone, and that Ineeded a new one. Then I met Chris Sterner who just so happened to be working at the Allentown location. I was certain I would hear the same song and dance. Well that certainly didn’t happen. He was positive, upbeat and very professional. Fifteen minutes later I’m walking out the door with my old phone connected and properly working and connecting. Thanks Chris, it was a pleasure meeting with you.
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July 2023 by Cyndi King
Joselyn was amazing! Handled many customers while continuing to give me excellent service & anticipated my needs in supplying my new phone with all the update attachments.