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March 2025 by Valerie Smith
Omfg will you fix the drive up ATM?! It has been MONTHS at this point and there is no indication that it is out of order until you get there.
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February 2025 by Christina Kamel
Worst Wells Fargo in town! You might as well just drive the extra 5 mins for the One on 19th st instead, it’s so worth it!
This Wells Fargo tellers are never ever able to do a simple request like just depositing a check they always need help from a manager whose always helping the bankers so your stuck just waiting and waiting and waiting instead of being in and out like every other Wells Fargo
Everytime I went I had to leave to go to a different one because of how much you have to wait. Horrible experience and the excuse is the tellers are new, we’ll get a trained teller to stand there and help them so this doesn’t always occur
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January 2025 by Jingmin Chen
Leda is really Rude! Put the her business card without saying anything! Terrible lady I ever see!
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November 2023 by Jose Gomez
Came here today for the first time after being sent from the Schnecksville branch that was unable to open a joint checkings account for my mother and I. Walked in, lined up to speak with a teller, asked about opening a joint checkings with my mother, then sat and waited 2 mins max when a very polite and respectful lady Anita took us in and opened our account. Felt like I was visiting the IRS like an interrogation with all the questions and signatures/paperwork but understandable as banking should not be taken lightly and is, of course, always serious business. Success at last and we're completely satisfied with our new bank account. Thanks again. Finally, a great experience. Please keep it up
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December 2021 by Emily Ciappa
I have not been a huge fan of Wells Fargo, however this was dad's bank of choice. I had to close out his account after he passed away from Covid. I had an appointment with Ms. Hala Saad this morning, and I have to say she was extremely professional, compassionate, and has definitely made me rethink my view on Wells Fargo. Thank you!
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November 2021 by Hopefully Happy
I am closing all accounts with Wells Fargo will update later why. I find staff and management absolutely rude!!!
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October 2021 by yes sir
I use this branch whenever it's necessary to go inside to take care of business , I'm always treated with respect and courtesy . The tellers are pretty friendly and fairly outgoing ... this is a welcome change from other W/F branches in the area where the tellers make you feel like you are interrupting their day. Any wait time is USUALLY minimal as the line moves quickly .. of course this will vary with time of day etc etc.
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September 2021 by Colin Wentworth
In complete honesty, I was beginning to lose faith in Wells Fargo. I recently went into a branch near my apartment to get a replacement card. I needed it immediately, but the bank no longer provides temporary cards. Bryan overheard me trying to explain my issue and stepped into the conversation, sat me down in his office, and managed to get a replacement card delivered to me the NEXT DAY. Huge shoutout to Bryan at this branch, his outgoing personality, and exceptional service. Thank you for being an overachiever and an employee that is not easily found these days, keep up the good work ?
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June 2021 by Fadi Achkar
On 6/17/21 I went with my mom to this branch she wanted to add me to her safe box my mom is customer there for over 30years we walked in no customers there the manger comes out told us we need an appointment I said we are here and we called they told us to just come to the branch anyway this manager refuse to help us she was rude and showed no respect to my 84 year old mother we left I asked for the corporate phone I was told that no one has it this woman should not have job there she should fired for her actions with my mother ....i called the # I found on line for corporate office but no one would answer the phones there this banck sucks..
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December 2020 by Kim Granier
Drove all the way over here and they are randomly closed in the middle of the day ...woulda been nice to know...this place sucks
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June 2018 by Glenn Block
As my brother Rance has previously stated, Pat the manager and the entire staff at the Cedar Crest Blvd branch are just a fabulous team and I cannot speak highly enough about them. They really "roll the red carpet out" for all of their customers! Take this from a CPA of 36 years in the Allentown area who has been through a few of the local Allentown banks before. Thank you to the entire Wells Fargo gang!!!
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April 2018 by Rance Block
I have been going to this branch as long as it has been in existence and highly recommend this location. All of the tellers as well as the staff and advisors are extremely nice and welcoming. Pat, the branch manager, is wonderful and very accommodating. I have many many years of banking with Wells Fargo from the days it was known as Merchants Bank and can honestly say it is a pleasure to do business with this branch! I wouldn't think of going anywhere else.
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January 2017 by ayesha pritchard
Terrible. The lady there is just plain nosey. Very rude as well. Doesn't know what she's talking about. Spends more time on the phone asking questions than actually knowing the answers. A big waste of my time. Don't go to this bank if you're in a hurry.
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July 2016 by Brittany Lugo
Horrible customer service. The manager is not only a moron but shes not helpful whatsoever. Worst bank to ever have. And if your already trapped and have this bank dont go to this location.
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April 2011 by Janice Dawkins
Now known as Wells Fargo
