-
March 2024 by Derrick Nielsen
Charged me 187$ initially then after 40 minutes was told now they needed "special equipment" to tow my car for another 90$. Scammers and absolute garabge company. Do yourself a favor and go somewhere else.
-
March 2024 by George Marrero
A towing company and repair facility in the same place
-
March 2024 by One New Adventure
I contacted AAA for a flat tire, and Yocum Towing & Recovery arrived at my location in less than 30 minutes. Jordan was extremely pleasant, funny, and changed my tire in just a few minutes. This was truly the best experience. Thank you!
-
March 2024 by R
Joe is amazing!!! AAA dispatched him and he was great. I only needed a new battery. He brought one out, tested it multiple times, was efficient and quick. It's a shame he is retiring cause this was the best experience I ever had with someone coming out for road service. Happy Retirement sir and thank u very very much.
-
March 2024 by JohnnyTrendz
Front desk dispatcher was rude, came to take pictures of my car for a no fault accident , he told me without my claim number I can’t , even though the other insurance was at fault and I had their claim number , will be having my lawyer handle this the rest of the way, trash service and he caught an attitude quick , asked to speak to the owner he forwarded my call to another department
-
February 2024 by Hillary Long
Thieves! Towed our car from an accident without our permission when we had our own tow truck on the way and then wanted to charge an outrageous fee so we couldn’t get the car back. They like to screw working people and sad part the do it along side of the police.
-
February 2024 by David Zinczenko
They’re amazing. (Kirsten Gray in particular went above and beyond and in snowy conditions no less.) Many thanks and highly recommend
-
February 2024 by noah manning
Extremely aggressive drivers. Tailgating and trying to run people off the road. I would expect better out of commercially licensed driver.
-
February 2024 by Kristen Vanbuskirk
Matt the dispatcher was fabulous, kept in contact. Great ETA . Driver Rich was great and got vehicle to where it needed to be and was not easy. Well recommended.
-
February 2024 by Jennifer Groff
Terrible experience with communication and wait time. Arranged a tow through AAA at 4:30 pm, with quoted arrival of 90 minutes. They kept backing up the time via text and was then 7:30. That time came and went, no calls/texts/updates. Finally a dispatcher called them to find out what was going on and they called me with a new estimated time of 3:30 am. No notice and 11 hour wait time from a tow company 5 miles away. I would not recommend.
-
January 2024 by Bryan Duarte
I called over 2 hours ago JUST for a JUMP! been sitting in my car in cold temperatures , just for the time to keep resetting later and later .. jumped from 530 to 730 !! Mind you I called AAA at 430!!! This is actually pathetic..what am I paying for at this point
-
January 2024 by Suzanne Beman
We have called AAA several times the past few years for towing. We are always happy when Yocum Towing and Recovery come to our rescue! They are more professional and provide better service than other companies I’ve experienced in the Lehigh Valley. Yesterday was the most recent time AAA sent them. As they left, my husband said -I’m so glad they hire the nicest people! Thanks again for being a business we can depend on!
-
January 2024 by Kirsten Calabro
Needed to have my car picked up and towed to a repair shop. Don't have much experience with tow service or the process. Yocum towing was wonderful from the minute I called and spoke to Madi to the time Kyle picked up the car. I can't say enough good things about this company and the professionalism they all had along with all the help they provided. Pricing was known from the very start and no hidden surprises. Great communication along the way. Would definitely recommend them to anyone looking for this type of service. Great job!
-
January 2024 by ian stanciu
Great experience, really good people especially Mike, he has a lot of patience and experience, explained very well the situation we had with our damaged trailer, great prices and fast service. Highly recommended.
-
December 2023 by QDurham
Charged me for labor and hours they didn’t perform. They need to stick to towing because they don’t fix trucks
