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October 2023 by Vanessa Mercer
I just started renting an oboe for my child from Jonstonbaugh's. They've been wonderfully responsive, returning phone calls promptly and offering school drop off for the instrument and supplies. I look forward to continuing to work with them. Thanks!
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October 2023 by Staychilly K?
Terrible customer service. never returns calls. they COMPLETLY failed to mention that they run a credit check in order to get an instrument, just told me "fikl out the paperwork and in 2 or 3 days one should be available and we will give you a call"the email they send says you will receive a confirmation email when it's processed .they never sent an email. and I had to find out a week later after calling 3 times and getting no call back- that I was denied credit and have to start from square one ELSEWHERE.
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August 2023 by becky dougan
Great experience with repair of my old mellophone. The tech. cleaned (even the mouthpiece!) and fixed a sticky valve super quickly- reasonably priced, too. Thanks!
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August 2023 by Tracey Clouston
The staff so helpful and knowledgeable.. you don’t get the feeling they are trying to sell you something when you’re asking for help. They go out of their way to assist you! Would recommend to all family and friends!
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December 2022 by Matt Gates
We have purchased multiple instruments from here. Always a good experience, very helpful, easy to work with.
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May 2022 by Bedirhan Akdeniz
The piano teacher, Mr. Kulik is the best. Also the store personnel are very kind and knowledgeable.
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March 2022 by George V
Great local music store. They rent instruments and sell them too. They also give lessons for many different instruments. They have a few Yamaha acoustic guitars in stock. Friendly staff too.
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September 2021 by Avinash Linganna
Very nice staff and music lessons
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August 2021 by Jason P.
I had an issue with the customer service. When I brought it to managements attention, they took care of the issue. I am completely satisfied and would recommend them.
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March 2021 by Elizabeth Mersel
Only positive experiences at Johnstonbaugh’s. :)
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February 2021 by Captain Culpeper
Priority is convoluted.
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January 2021 by Adrian Tan
Great quality repair work on a clarinet. There is a 5 days quarantine holding period before the instrument can be examined for an estimate, and they advise you to do the same after getting it back. Curbside dropoff and pickup are available - just call them once you are in the carpark, and they can meet you at the sidewalk in front. Highly recommend their repairs.
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September 2020 by Connie Zeiler McNally
Very glad they moved location to Route 8 in Allison Park. So much easier to get to. This store is perfect. They have everything you need. If they don't have a certain student book or music, they will order it for you with a smile. They also repair instruments, have lessons, if needed, and carry the essentials every music student needs for their instruments, from brass to string, tubas to violins and guitars. Even have some unique items perfect as a surprise gift, stocking stuffers, etc. We've also purhased fun piano books for rock music to classical, and in-between.
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September 2019 by Lori Young Secor
My daughter just got her sax back and she is very pleased with the work done. dropped off her flute and we know we will have fantastic results with that as well! thank you so much!
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July 2019 by Laura Coe
We've had a great experience with Johnstonbaugh's. My son's bass guitar instructor, Dave, is absolutely wonderful. He inspires my son to do his best and has fueled his passion for music. You can tell that Dave really wants to help children grow and learn.
