-
March 2024 by Alexis Ramsey
The appointment/ exam went well but seems a tad bit rushed since the doctor had a full waiting room. The associate that helped pick out glasses was very friendly.I would give more stars if my glasses came in by now. I was told 2 weeks give or take. It’s been 3 full business weeks now. I keep being told “your glasses are delayed in shipment” but without being told a new timeframe.I understand glasses take time but just give a realistic time frame. I feel as I wasted my insurance benefits and almost 200$ to still be waiting
-
March 2024 by danelle williamson
This place is a joke and I’ll never step foot back into that place!! My children and I had an appointment for 3:40 and I understand we are new patients so sometimes it takes a little longer. Not almost two hours longer that’s just ridiculous. We sat in the waiting room until 5:10 without being seen until I got frustrated and left. The eye doctor was an older man that did nothing but talk about his grandkids or family etc to his patients. Instead of getting patients in and out his patients sat in the waiting room for hours. There was a lady across from me that seen how frustrated I was and said that it was her second time there and that her first time she sat almost two hours until she was seen. She switched doctors and said that if she sat there for long that she wasn’t going back. Sorry but I wouldn’t have been back for a second time!!
-
March 2024 by Liesl Kyle
Donna was the most courteous and helpful employee.
-
March 2024 by Christina Schmitt
Susan was a big help finding my new pair of glasses! Great selection to choose from and prices are reasonable! Will definitely be going back!
-
March 2024 by David “Krazy Dave” Young
Wife had an appointment to get glasses and definitely glad she decided to go there. Everything went smooth. Susan was great helping my wife pick out a proper pair and Doctor Dave was professional and knew what he was talking about and was funny as well. Great place, great people, and great prices!!
-
March 2024 by Ashley Astle
Susan was an incredible help in finding the right glasses to suit my face! The entire process was genuinely enjoyable.
-
March 2024 by Bean Thompson-Light
The Virtal Eye Exam was the best thing ever!! I was skeptical at first, but it was awesome!! I would do this every time if I could! Susan was the BEST!! Please give this girl a raise!! She goes over the top to be sure gives the patients the absolute best treatment. Thank you ALL!!!
-
March 2024 by Caitlynn Bloom
Definitely would recommend americas best! I got quotes for glasses at my eye doctor for $280 with insurance. Went here and got a pair for $15! Definitely will be returning for my next pair of glasses. The process was quick and simple. Everyone was super nice as well.
-
March 2024 by Mikayla Rodland
This was my first time at America’s Best. My other eye place couldn’t get me in for over a month, so I called America’s best and they got me in within the next business day. My appt was for 1pm and I waited for a little over 45 minutes to an hour to even be seen by the doctor. Other patients had said he’s never normally this behind and some had been waiting for over an hour and a half.Despite waiting for a while, he was very thorough and made sure all of my questions were answered. I ended up needing a new prescription and they had an amazing deal for frames! My last eye place was Wise Eyes by Weis and I paid over $200 for a set of frames so I was worried I would be in the same boat at America’s best and I was very shocked when I only paid around $65 for not one, but two frames! Susan was great and even helped me pick out my frames and was overall very professional and so so helpful!! Definitely recommend making an appointment with them!
-
February 2024 by Tiffany Lowmaster
I always have an amazing experience with americas best, today I had Steve take me back to start my initial examination, he was so thorough, he was great! Then I had Dr Lombardo(spelling?) she is new, and she was so nice and friendly , I absolutely loved my experience with her, and Susan was PHENOMENAL helping me with my insurance and figuring out what was covered etc! She was an absolute gem, I’ve had her before and she was the same way. Highly recommend, my appointment was 1030, I walked out all finished by 11;10 that’s even picking my glasses and contacts, and purchase. Thank you again
-
February 2024 by Dennis Hammel Jr.
The doctor was super nice and professional. His examination was thorough and he explained everything to me about the results. The staff was also super nice and very knowledgeable about the frame and lens process. Diane helped me with finding the right lens and was very knowledgeable and professional as well. I will definitely be using America’s Best in Altoona, Pennsylvania in the future.
-
January 2024 by Caylor Contrillo
Susan is so helpful and just a joy to deal with!!!!
-
December 2023 by Jill Gergely
I arrived a few minutes before my appointment and the nice kid took me right back and did the pretesting. Then I sat down to wait for the doctor and watched all kinds of people come and go. At one point, I was the only person in the waiting room so I thought 'finally, I'm next!'.... think again!! The waiting room filled up again and he came out and started calling those people! After 2 hours I said forget this, never again!! They should change the name to America's WORST Contacts and Eyeglasses!! Zero stars?
-
December 2023 by Sheena Evans
Just sad....
-
November 2023 by Brad Norris
Awesome experience. Everyone was vey personable and accommodating and eager to assist. Susan was not only the highlight of my visit but also of my weekend. Susan was able to find my insurance coverage after the company told her when she called that I didn’t have vision coverage. Saved me a bundle. Thanks for being awesome Susan!!!
