Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers a wide range of car rental options for travelers in Pennsylvania and around the world. With over 65 years of experience and a commitment to exceptional customer service, they strive to make the rental process easy and convenient. Customers can book online or through the Enterprise app, and enjoy the company's Standard of Care at thousands of locations. Reviews of the local Enterprise Rent-A-Car office in Altoona, PA are generally positive, with customers praising the friendly and helpful staff. The check-in and check-out process is reported to be fast and straightforward. One customer, a live-in caregiver, was particularly impressed with the staff's willingness to switch out a vehicle that was difficult for their client to get in and out of. However, there was one instance where a customer faced some challenges when trying to rent a car with a temporary driver's license. Despite presenting a valid temporary license and passport, the staff refused to accept these documents and the customer was left without a rental car. The staff's handling of this situation was perceived as somewhat insensitive, with the customer feeling that they were being accused of attempting to scam the company. Overall, Enterprise Rent-A-Car appears to provide a reliable and generally positive rental experience, with a few isolated incidents that could be improved upon.

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