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“Janelle was an absolute rockstar! Got me all set up with a new real estate business line on my ESim, helped me test it out, all within 30 mins, all virtually, and all during an ice storm here in Oregon. Give this woman a raise and a pizza party. But seriously, thanks so much Janelle. OUTSTANDING customer service.”
“Yesterday I upgraded my phone at that T Mobile store. Of the 3 local locations. I only go there. The 2 hour process of transferring from old phone to new, a huge kudos and high five to Yuri. I can't say enough about his exemplary customer service and knowledge. Thank you Yuri.”
“Rubin, was great helped us with our issue, polite, and not one time was he a pushy saleman.....the first time & we'll go back because he was kind & very helpful.”
“I would highly recommend this Version Wireless to anyone , honestly. I've always had a terrific experience when I've went into this location, whether to buy/upgrade my phone, buy accessories, get help with my device in general or even ask how to do something, they're always happy and welcoming. I'm happy to have my phone service through Verizon.”
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“My husband went to the (not this one) Verizon store in LTC, Altoona, getting info for a new phone. The sales ppl were obnoxious, pushy, and would not listen to what he wanted…. They just wanted a sale
and would not relent.
So we ended up at LVMall here at the Wireless Zone.
I needed a new phone. The staff was amazing, the current offer was beyond what we could imagine, and not once did anyone try to push anything beyond what we wanted ( such as add another phone line to plan).
Thaddeus, or Trey, was absolutely amiable, kind, funny and very helpful.
He, Ally, and another guy answered many questions and helped us navigate the new phone. They were super helpful in aiding me picking which phone I needed.
Ally really helped finish us up when we came back to pick up new phone after data was transferred. So pleased with the deal we got…. It was all worth the fee charged to transfer data between phones.
We recommend this spot in the mall!
Thaddeus, Ally, and ??, thank you !
You offered a bunch of advice, were fun to work with, and overall were a nice experience.
We will never go to Verizon at Logan Towne Ctr ever again.
Merry Christmas guys…. Hope you see this.
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