JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The store also features a new beauty concept, JCPenney Beauty, offering skincare, makeup, and beauty deals from big-name brands and Black-owned brands. Visitors to the JCPenney Department Store in Altoona, PA can discover a wide range of national brands and the company's private brands, such as Liz Claiborne, Worthington, and Arizona Jeans. Customers have generally been impressed with the store's selection and sale prices, and have praised the friendly and helpful staff, who have gone above and beyond to assist them. However, some customers have noticed a decline in the store's offerings and value in recent years, with less of everything and less help available.
I don't get to come here very often, but when I do I'm impressed with the selection & the sale prices. I had to return some things & it was very smooth & the lady was friendly.
November 2024
I know compliments are a rare so I wanted to send a HUGE thank you to Lisa who went above and beyond on 10/10. My shoes were unable to be located so she said she would search for them. I work in the same mall and when they were found she walked them to me and delivered them. That is going above and beyond for customer service!
October 2024
They have a big and tall section now which is why we went. Found lots of stuff.
