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March 2024 by Will Williams
Great selection of hats and whatnot. But there's a heavier set guy there, his name is Craig, who just simply seems like he drags the place down. Always has an attitude, refuses to stitch the simplest of designs on hats. 9 times out of 10 he'll tell you he can't do a basic thing for you simply because he's too lazy to do so.
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December 2023 by Teresa Feathers
Called in prior to taking a hut to get embroidered, worker said yes they can do stuff brought in. Made the trip there only for the uneducated staff to inform me that they don't do that since covid. What a waste of time and what a unprofessional establishment. For such a small store, you would think their employees would be on the same page. Will never purchase absolutely anything from there ever again. Don't waste your time going to this place!!
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March 2023 by Stephanie Rakoczy-Schetrompf
We just had a bad customer service experience when making a purchase. My husband said thank you (no response)….have a good night (no response). We were the only ones in the store and making a purchase and Chad king out so it’s not like he didn’t hear me. Then man was very rude, no interactive or pleasant at all! Very bad experience!!!
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January 2023 by bryan
Guys here always cop an attitude. I’d buy your hats off Amazon before going here.
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September 2022 by Harley DelGrosso
Just spoke with the guy on the phone. Disrespectful because I asked what a specific hat was? Like why be rude to customers that want to buy from you? Now I'll take my business elsewhere from now on!!
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September 2022 by Damian Dixon
Great variety and amazing customization
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July 2022 by Charlie Levander
Says they close at 8 and closed at 7. Guy who seemed to work there sitting outside said they close at 7 like every other store but every other store was open
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June 2022 by macie mckinley
Worst customer service I’ve ever experienced in my life. Completely disrespectful and didn’t want to give any help. Worst Lids I’ve ever been to
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May 2022 by Ali Ghazvinian
Not friendly at all!
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January 2022 by Primetilt PilarStarfish91
Lame not one decent fitted adidas hat or any decent hats period
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January 2022 by Jesús Herrera Avilés
Terrible customer service. I was denied to purchase some hats because I didn’t want to give them my email address. Neither was I able to pay with cash or card without an email address. He seemed to have a very careless attitude since I walked in. I’ve never had a bad experience anywhere while shopping. I just walked out after being denied to make the purchase without an email address. He said it was required by law. Will not be coming back any time soon at all.
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July 2021 by Justin Nelson
Lame not one decent fitted adidas hat or any decent hats period
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June 2021 by يسوع هيريرا أفيلس
Terrible customer service. I was denied to purchase some hats because I didn’t want to give them my email address. Neither was I able to pay with cash or card without an email address. He seemed to have a very careless attitude since I walked in. I’ve never had a bad experience anywhere while shopping. I just walked out after being denied to make the purchase without an email address. He said it was required by law. Will not be coming back any time soon at all.
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June 2021 by Apollo Triton
Horrible customer service. Take your business elsewhere
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January 2021 by Craig Diehl
Horrible customer service from both employees. Went in to purchase multiple hats for a group of kids and the employees was more worried about the woman walking down the mall. I took my business somewhere where I as a customer was appreciated. I will be telling everyone take your business somewhere else.
