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10AM - 8PM
5580 Goods Ln, Altoona
Mobile Phones
“My husband went to the (not this one) Verizon store in LTC, Altoona, getting info for a new phone. The sales ppl were obnoxious, pushy, and would not listen to what he wanted…. They just wanted a sale
and would not relent.
So we ended up at LVMall here at the Wireless Zone.
I needed a new phone. The staff was amazing, the current offer was beyond what we could imagine, and not once did anyone try to push anything beyond what we wanted ( such as add another phone line to plan).
Thaddeus, or Trey, was absolutely amiable, kind, funny and very helpful.
He, Ally, and another guy answered many questions and helped us navigate the new phone. They were super helpful in aiding me picking which phone I needed.
Ally really helped finish us up when we came back to pick up new phone after data was transferred. So pleased with the deal we got…. It was all worth the fee charged to transfer data between phones.
We recommend this spot in the mall!
Thaddeus, Ally, and ??, thank you !
You offered a bunch of advice, were fun to work with, and overall were a nice experience.
We will never go to Verizon at Logan Towne Ctr ever again.
Merry Christmas guys…. Hope you see this.
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“Jordan was on the phone with another customer when we walked in. As soon as she finished with the call she came right over and took us to a table to assist me with upgrading my phone. She got me completely set up with the exact phone I wanted and all the accessories I needed to get started! It was a fabulous experience! I would work with her every time if I could! She's truly the best!”
“Great Service and Always Helpful...And Pleasant Experience with Babba and Great Customer Service!!!!I would Surely Recommend Cricket and This Employee for Service to Anyone!!!!”
10AM - 8PM
220 W Plank Rd, Altoona
Mobile Phones
“Derrick was amazing, knowledgeable, and funny. The switch was super easy with Derrick helping me out and then also got me on 5G home internet. Service has been amazing so far for both. Glad I made the switch. Thank you Derrick!”
“This AT&T store is the best! Sean was great to work with and so helpful. The staff there was very knowledgeable and friendly. They actually had the phone in stock that we were looking for.”
“I had my galaxy note 10+ repaired .the battery needed replaced and the screen had lines in it. She repaired it in a hour. Works like a brand new phone. I recommend them highly .”
“I recently got a new phone and was having a hard time installing it well not installing it but getting the phones recognized the SIMS card so I had to take it to T-Mobile and have them do it they always make it look so easy”
“I've been with Metro for years. I particularly have always been a fan of this store. The gentleman that helped me was great. He was friendly and could answer all my questions. I got a new phone and Internet that day.”
9AM - 7PM
170 Falon Lane, Altoona
Mobile Phones
“Janelle was an absolute rockstar! Got me all set up with a new real estate business line on my ESim, helped me test it out, all within 30 mins, all virtually, and all during an ice storm here in Oregon. Give this woman a raise and a pizza party. But seriously, thanks so much Janelle. OUTSTANDING customer service.”
“Rubin, was great helped us with our issue, polite, and not one time was he a pushy saleman.....the first time & we'll go back because he was kind & very helpful.”
“Yesterday I upgraded my phone at that T Mobile store. Of the 3 local locations. I only go there. The 2 hour process of transferring from old phone to new, a huge kudos and high five to Yuri. I can't say enough about his exemplary customer service and knowledge. Thank you Yuri.”
“I bought my phone months ago and I am having the best luck with it. The service works where others won't, I'm thrilled with the phone. The staff went above and beyond to make sure I got transferred from my old service to Boost. They were great. Definitely recommend this store and service!!”
“I would highly recommend this Version Wireless to anyone , honestly. I've always had a terrific experience when I've went into this location, whether to buy/upgrade my phone, buy accessories, get help with my device in general or even ask how to do something, they're always happy and welcoming. I'm happy to have my phone service through Verizon.”
10AM - 8PM
1721 Osgood Dr, Altoona
Mobile Phones
“Employees are knowledgeable. If they don't know a solution immediately, they ask other associates. Plus, the geek squad located inside the store is top-notch!”
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“I know they exceeded our expectations that day and stayed open for us an extra half hour just to make it through Altoona traffic just to get a SIM card it was awesome”