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December 2023 by Tristan Hall
Room size was fine,- actually quite large in the king suite- but went to use the bathroom and the toilet, and the seat was completely covered in urine. Was very obviously overlooked during room refresh.Night staff was quick to come up and clean it, but that's a pretty unforgivable oversight.Breakfast was your typical middling continental. Slim variety. Free coffee. No roku. Average experience minus that hiccup.
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November 2023 by Jon Z
Staff is great, continental breakfast is good. The rooms are what you would expect for the price. My first stay here in May if 2023 was great. In November, they are remodeling. Cleaning staff could be better. The refrigerator in my room is non operational and there were drinks left from the previous guest. The receptacles by the bed do not work, you’ll have to bring a charging block an plug into a wall outlet or the bedside light. The Wi-Fi is non existent as well.
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October 2023 by Penn Central 1073
Upgraded to a king size suite. Very comfortable and was able to get work done. Three things, one was a domestic dispute that happened two doors down screaming and obscenities, they didn't replenish the coffee in my room and the freezer in the fridge had 2 inches of ice surrounding the freezer compartment and I had to manually defrost it. Overall a pleasurable experience
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September 2023 by RETIREDMCO1199 “Guess who!” Tennessean
I was in town to purchase a new car. Priceline app gave me a fantastic price for 1 night. Staff was nice, room was comfortable and clean, location was great. Breakfast the following morning was very good.
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September 2023 by Jason Pruitt
This quality inn in Altoona is indeed a QUALITY hotel; this place definitely lives up to its name! The rooms are very comfortable with all updated amenities at a price that is reasonable! Customers also truly get a genuine hot breakfast that’s complementary! I highly recommend.
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September 2023 by Rachel McNeill
Price was amazing! Hotel is definitely older/outdated but the rooms were nice, clean, and the staff was great. There's a garden/patio area in the back which was also really nice.
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September 2023 by Josiah Baker
I loved the room. Hated the soap. I usually don't hate soap, but they found a way. Bitter taste in my mouth that we couldn't get extra towels because we were checking out that day. I've had Marriott and best western both provide accomodations /after/ checkout. Two towels couldn't cost more than $2 when you're doing them in bulk. The room cost around $160. That's not being frugal. That's incompetence.
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August 2023 by narygancy
The staff is wonderful (we love Jake). Rooms are clean and reasonably priced, good breakfast, close to all kinds of shopping & restaurants. Several restaurants offer a discount with a room "key". We highly recommend the Mexican Restaurant next door.
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August 2023 by Danielle J.
Awful. I booked for the pool just to arrive and find out there is NO POOL. And the staff was aware that the listing states there is a pool! I was traveling with kids and booked this hotel specifically for the pool to keep them occupied. I wish I had paid the extra $40/ night and stayed at the Holiday Inn. There was mildew in the grout in the shower. The shower faucet leaked continuously. The water would turn cold during parts of my shower and the drain was slow so my feet ended up in a pool of water by the time I got out. They left soap in packaging that had already been opened. The fridge had not been cleaned out from the prior guests. They did have a decent continental breakfast at least and the staff was very friendly. I won't be booking here again though that's for sure. Not happy at all!
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August 2023 by 697billm
My wife and I stayed here while in the area. The stay was very relaxing. The room was quiet, comfortable and clean. There are several mocks for gathering with family and friends outside your rooms. This is a very large hotel with a unique layout. The staff were very helpful and friendly. The breakfast was good. The cost was reasonable. Plenty of restaurant near by. Overall a nice experience.
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August 2023 by Livingsong
Tara, the manager was awesome and very accommodating. Also, Lee was very helpful, friendly and accommodating as well. The room was very clean, spacious, and the bed was very comfortable! Will definitely stay here again when we travel through.
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August 2023 by Caitlyn Hamilton
Extremely clean!!!!!!!! Room was very spacious and had everything we need (we had a king room) had a sofa, eating desk, a computer desk and chair, fridge, microwave, large clean shower/bathroom! Complimentary cookies, breakfast, coffee, tea, an ice cold water in the fridge! Nice little garden area outside to sit in. Washer/dryer area (2.50 to use) . Breakfast very good lots of options hot and cold! Front desk staff very helpful!!! You can walk to Perkins, la fiesta, jimmy johns, five guys, planet fitness. Many other restaurants right across the road!Most of all… it was CLEAN!!!!!!!!!
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August 2023 by J K
We stopped here late at night and Lee aka Barry Allen was so friendly. He was patient and quickly got us a room as we only planned to sleep a few hours. Lee your attitude is exactly what good customer service needs and most places are lacking in this world today. This hotel was also very clean and beds were so comfortable. Barry Allen I hope you will be the manager one day. You would thrive very well.
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July 2023 by sarasaraHastings
We had a nice stay. The hotel is pet friendly. There is a nice place to chill in the back of the hotel. You can eat breakfast there, if you choose, or get a take out at a restaurant nearby and relax there. Lots of restaurants nearby. The TV has lots of channels to pick from too. We will go back again.
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July 2023 by Blondie
Showed up and had technical difficulties with a credit card luckily the gentleman at the front desk was very friendly and helpful and remain calm and kept his happy positive energy during the situation till I was able to get it sorted out. I would like to point out the gentleman named lee at this facility working the front desk as a very kind hearted person and great employee. I’ve stayed at multiple hotels that the front desk isn’t friendly and get snippy but not here. The rooms were great and clean. 100% recommend this hotel. Thank you lee for a great check in process. I wish more hotels had employees like you !
