Sally Beauty

Hours: Sally Beauty at 2732 Plank Rd in Altoona, PA offers a wide range of salon-quality products at affordable prices, including hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, the store carries top brands like Clairol, L'Oréal, Wella, and Chi. Customers can take advantage of the free Licensed Colorist OnDemand service for personalized product recommendations and guidance on hair coloring. All products come with a Love It or Return It Guarantee, allowing customers to unleash their PROtential. The Altoona location is generally praised for its friendly and helpful staff, as well as its clean and organized store. Customers have had a pleasant experience with the store's staff, who provide excellent customer service and helpful advice. However, one customer mentioned an unpleasant odor during their last visit, which has deterred them from returning. Another customer had a mixed experience with the store's online order process. While the initial interactions were positive, the final interaction when the customer wanted to cancel the order turned "abruptly south," leaving the customer feeling disrespected. Despite this, the customer still prefers the Altoona location over the more convenient State College store due to the overall quality of customer service.

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1. Altoona, Pennsylvania