-
March 2024 by Christopher Gruner (Topher)
Great experience but they should fix there sign
-
November 2023 by darla Steele
bought a hp9010 printer copier and it was to have a year of free ink. registered for ink at the store. had to set up printer at home on the internet and reregister, i couldn't complete the process, had smart senior grandson try to set up the free ink. he couldn't do it either. never got free ink. needed ink and hp to expensive to buy. bought another brand. printer won't work unless it has a hp cartridge in it. piece of junk . store should have done all the work to set up the free ink
-
October 2023 by j crow
I am an adult college student and my computer crashed and I brought it in where I was greeted in tech services by an individual named Sam. Sam was beyond courteous. He made sure he checked every box while trying to help me with my computer. He did not rush to conclusions rather he took his time until we were able to come up with a solution. I have had many bad experiences with individuals in the tech field. This was not one of them. Sam deserves a raise, hands down the best customer service I have had in ages.
-
August 2023 by Andy Flick
I went to this location to use the self service copier machine, which I've done many times before. I had a gift card with a balance of $22.20, and I had the receipt to prove it. After making a few copies, the machine jammed, and I couldn't get anyone to help me. So, I switched to another copier, but it wouldn't let me use my gift card. I used a credit card just to finish my copying. Finally, I was then able to get someone to look at the first copier, because I wanted a receipt with my gift card balance. The manager at the store couldn't do that - even though it was an in-store transaction! And the gift card was showing a balance of zero, even though I had made only a few copies. Instead, the store gave me an 800 number to call. The first time I called, I got disconnected. When I called back, the customer service rep tried to refer me back to the store - even though the store referred me to this number! Finally, the rep called the store - confirming everything that I already explained to her - and yet she was unable to refund my gift card. She tried to give me a coupon instead. No thanks. So, I got screwed out of my remaining gift card balance (about $21) because the store couldn't give me a receipt, after I made a purchase in the store, on a copier that jammed (not my fault). And I got the run around after calling an 800 number, which I never would have had to do if the store had handled this the right way. Ridiculous!
-
June 2023 by Beth Jam
Bought a gaming chair plus warranty at an amazing price. We love the chair and it's of great quality. Staff are very knowledgeable and helpful.
-
January 2023 by Master Swag
Dont drink the printer ink. worst idea ever
-
December 2022 by Sam Paule-Woytowiez
The customer service gentleman helped me and didn't refer me to a machine that could have taken me 2030 minutes to figure out and try and print my pages he was able to do it within a matter of minutes didn't question was I blind or anything he was an absolute gem and I appreciate everything he did by helping me rather than referring you to a machit was refreshing
-
December 2022 by Sandy Rhodes
They've done a great job with our print jobs and Christmas cards. The only bummer is the distance from the print area to the exit.. make the entrance and exit too!
-
December 2021 by Scott Jackson
This staples is crap they wouldn’t stay open a minute later just to make one easy sale I will never come back here again I’ll go spend the on a printer/fax machine PS I always buy my office supplies here time to find a new place and quick!
-
June 2021 by Kathleen Winter
I made a purchase at Staples earlier this week and received a coupon for $20.00 off a purchase of $50.00 only good for today, June 24. It had no exclusions written on it. I made a special trip to the store to purchase ink for my printer. My purchase was $57.00. I was told the coupon did not cover ink. Nice telling me after I made the trip there. So don’t believe everything you read from Staples!! I’ll look to get my purchases elsewhere in the future.
-
December 2020 by Festun Geoege
Tried to tell me mask “mandate” was the law. The guy who told me this Covid was the least of his problems. Obesity will claim him before the Covid plandemic. Definitely felt the soviet union. I’m amazed how many minimum wage workers feel empowered to enforce and endorse something that takes the liberty from us all.
-
November 2020 by Ridge Bowers
I buy all of my desk chairs from here.Scott the sales manager was very patient and helpful.
-
September 2020 by Jackson Brumbaugh
Super helpful staff! Erich especially was very knowledgeable and answered all questions with great product recommendations
-
June 2020 by Michael J.
We are a business who uses many of the services and purchase a lot of business supplies on a weekly basis. Our experiences are always positive, the team has brought us items we need from stores in Indiana, Johnstown, and State College, PA. The GM and his team go above and beyond all the time! I will not name every one of the staff but they make us feel like family, accommodate and make anything that is wrong correct, honor and/or price match products, and include our small business in participation and promotion events. We highly recommend this Staples location!!!!
-
February 2020 by Marcus Richardson
Horrible customer service and not knowledgeable on staples rewards or Corp. Policy .. over charged and will be in tomorrow am!
