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August 2023 by Michael Thomas
Went here to get an exam and needed glasses for the 1st time in my life. Have no idea how they are supposed to fit because they didn't do any adjustments or even to offer adjustments. Don't know if my eyes are supposed to adjust to these glasses or what but I can see better without them, so I called to have the eye doctor call me back, they never called. Just seems like the front desk don't care to much. For a first timer not a good experience.
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August 2023 by Mckenise Noel
Awesome eye doctor he as a very nice personality and gets along with his patients very well and the staff is very nice there. If the was awards for best optometrist he should get the award! He is the best eye doctor I ever had.
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August 2023 by Brenda Dubois
Dr. Lonesky is a great Doctor. I have been going there for years. He takes great care of you and makes you feel comfortable but when I asked the receptionist what my insurance covered she didn’t even look at me and shouted what my coverage was. I was embarrassed. I will still go there because I trust Dr.Lonesky.
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August 2023 by Lynne Feltenberger
The doctor was really nice and moved along quickly.. He was very helpful. I had a bit of a problem with his staff however, they were so involved in their own conversation that I felt extremely uncomfortable.. I have been there three times in the past few months and it's always the same with his staff.
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August 2023 by Caleb Nehrbass
Wife went for 2 year exam. He wrote the same prescription she had for the previous 2 years even though her vision got worse. She has been watched closely for glaucoma, but was told the chances of that happening at her age were impossible and refused to test for glaucoma. I was not there but have had to deal with the implications for the past 2 years. Will not be returning. Find someone who cares.
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April 2023 by Edgar Diossa
So I didn’t want to have to put a bad review cause I know what it’s like to run a business I can’t say that doctor is bad cause he’s not a bad doctor but the front desk people have no knowledge on what goes on in that place selection of glasses is minimal I picked a frame that I wanted was told my difference is 40 dollars they said it should be ready in two weeks I called on third week no glasses in they keep coming up with excuses and it’s been two months and I still have not got my glasses he was paid for his service and paid for what I wanted I truly believe he doesn’t deserve anyone business until he figures out his staff and how he runs his business
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February 2023 by Abbey Ryan
This was my second time going. Dr Lonesky was very kind and helpful. The office is very “homey” and clean. I am very anxious at any appointment of mine and I’m finally able to relax when I go get my eyes checked out.
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February 2023 by Edie Kelley
Optometrist never listened to my concerns. Changed me from bifocal to trifocal and now can't see at night( or far away) and now use reading glasses that I didn't need with bifocals. All about money. Charged me 55.00 to put contacts in my eyes I could have done. Now have to pay for another exam because not due date.
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December 2022 by Edward Friedenberger (Eddie Friedenberger)
I have been going here since I have started to have to wear glasses. I don't remember when that was but I believe it has bee a long while. Every time I go the doctor is super nice and even jokes around with me. Highly recommended.
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December 2022 by Paul Cowfer
I got a new pair of glasses at end of August this year. The other day my wife noticed chip in lenses around hings pieces. I went back to Brande Saad. Was told there was nothing they could do. They are glass lenses ,progressive and transition.and anti glare. I was told to call my insurance provider. And when I did they told the insurance provider they were fine when I got them. Thanks for the run around Jamie. You told me that I would have to get angry with them. But you turn around and said they were good when I got them. Thanks for nothing. Well good luck if go to Brande Saad. As for me never again. Because they don't seem to have any guarantee or any warranties.Thanks again for nothing
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December 2022 by Lisa Dickson
I wouldn't even give them 1 star. Took my glasses in to get new lens. Told me it would take about 3 weeks. We'll call you when they come in. Never received a call. I stopped toto pick the up after 6 weeks. They couldn't fi d them. They had misplaced them. Two weeks after that I called she said they are at the lab. Now I'm told another 3 weeks. I will never go back there. This place is a joke.
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December 2022 by Pie Nombra
I cannot stress how incredibly kind, helpful and laid back the staff and doctor were. I got them set up with my information, was seen immediately, and every second of the visit was productive and enjoyable. As someone with a severe anxiety disorder I dread appointments of any kind, yet I find myself looking forward to my next visit. Thank you.
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December 2021 by Jim Bell
If you cherish your eyes and the money you put into them please look elsewhere. Being new to the area last year I decided to try the Brande Saad group instead of traveling 2 hrs to my old optometrist. My vision had declined quite a bit since my old script was filled. Immediately upon receiving my new glasses I knew something wasn't correct. My right eye seemed blurred. I returned to the doctor and told him about my issues. He informed me I just needed to adjust to the new glasses and he corrected my vision. This left me forced to try the new glasses since they did help my left eye and I already spent $500 on them. Eventually I couldn't take how bad my vision was in my right eye. So after finally going somewhere else I was confirmed to have cataracts. Again this is something this doctor should have totally picked up on instead he wasted 500 dollars of my money....RESPONSE..I left a detailed message that is exactly the same as this review with your receptionist. I also left my name and information.
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December 2021 by Marcus Novosel
So happy with the outcome of this place... the doctor was very helpful in getting me the right care and perfect pair of glasses that I needed. The two at the front desk (Ashley & Dakota) are very generous workers who won’t hesitate to put a helpful hand in, and very knowledgeable at the job they do! Brande Saad Group definitely deserve’s all the business they can get.
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December 2021 by Jolene Gerlach
I had a great experience. The staff was friendly. The prescription is perfect. I've worn glasses for over 30 years, and I'd have to say this is the sharpest prescription I've had in the last 5 years, I'm glad I switched.
