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September 2023 by zoe gardner
oh and I had to put a one-star but I give them a 0 I want to start by saying this place needs shut "TFD" start by saying the director of this of this facility should feel ashamed of her self and the business that u are running I'm pretty sure you got kids of your own ... That you wouldn't like done half of what you have done to my daughter in anybody else's kid for that matter that's in there right now I'm recommending that if you love your kids and really care about get them out of there before their we're in the same position of my daughter that is only 2 these people have done some horrific stuff to a 2 year old my daughter was made to sit in a chair for hours upon hours they would hit her if she would get up the poor girl would sleep with a blanket over top of her head just to feel safe they're letting unlicensed people in and out of there that don't need to be that have to do with the company ? all I can say is only God can help the people that are working there now
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February 2023 by Kathryn Lohsl
If it was an option to leave them zero stars I would. Our family relocated from Washington,PA for my husbands job. We were looking for a daycare and the only place in town with openings for both our children was Time to Succeed. The initial walk through everything seemed fine with the place. Before starting our boys, I called to speak with the director on supplies the boys needed. The director had me on speaker phone the entire time, and other people would chime in our conversation. Not introducing themselves, or anything. I found that really unprofessional to speak to a parent on speaker phone. One when I didn’t know, and two to have other people chime in our conversation. After ours sons first day, our oldest told us that his teacher yelled at him. We asked him why and he didn’t say. We thought maybe it was nothing. The second day he didn’t want to go. When he came home, he told us the teacher yelled at him and didn’t want to go back. I called the daycare and spoke with the director the next morning. Again I was on speaker phone with additional people chiming in our conversation without knowing who any of them were. The director kept telling me when I said about the teacher yelling at my son. That he speaks freely about his emotions and that his old school must of taught on emotions. I said yes, but this has nothing to do with the teacher. She told me she would have the teacher call me during lunch. When the teacher called me she told me that she didn’t know why our oldest would think she yelled at him. I said I am not sure but I would like to try to understand what happened. The teacher proceed to tell me about a incident that our oldest may have thought she yelled when she raised her voice at him and made him cry. I said you made him cry? She said yes. I said if you made him cry you yelled. She told me she raised her voice to ask him to stop playing with the toys and to go to the table for lunch. We have raised our voices and never has our son cried. I knew then that this wasn’t the place for our children. After our kids being there for three days, we decided to remove them and look for another daycare. Upon removing them, we were told after our oldest only going for three days that the 25 pull ups I provided were completely gone and needed to be replenished for the next week. After counting how many times they reported they took him to the bathroom and changed him it was a total of 10 in three days. So he magically went through 25 pull ups after 10 changes? Not to mention they charged us the wrong amount than what was listed on our contract. We had to call and complain for them to give us a refund. Plus they waited to charge us for a week and when we started a new daycare after our two weeks notice, we were being charged by two daycares because of their carelessness. They told my husband they forgot to take the first weeks payment. We kept our boys home during the two weeks notice we gave because of how much our oldest hated to go. We would drive past the school on the way to the store, and he would have a meltdown and beg not to go. Our oldest completely regressed from being potty trained. He was almost completely potty trained and after attending their for three days he doesn’t want to use the potty anymore. This place is completely unprofessional, and I would highly recommend you looking elsewhere before sending your children here.
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December 2022 by Tristen Wilson
They rather tell you when your kids can go but still demand we pay them
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December 2022 by Dee jay
This place will literally send your child home 2 or 3 times in one week for fake reasons. Some staff is extremely rude. I don't recommend at all!How are ppl sopost to work if they keep sending the kids home. Do yourself a favor and go elsewhere. In my opinion they should be shut down.
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December 2021 by a wyandt
Please don’t send your children here. My 4 month old baby got pinched most likely because he was left pantless even though he has extra clothes in his cubby. They never told me about the pinch and he probably was left to cry because they didn’t know it happened. They sat shows on an iPad in front of him. The owner denied it, even through I had proof and was told by his caregiver that she did it.
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December 2019 by Kirasten Mills
The only reason they get a five from me would be due to Connie who worked there!! She’s excellent and trustworthy!! She was in morning staff but when I changed to nighttime shift!! omg it was awful...a staff member grabbed my son’s hair when he was 9 months old because he pulled hers in a playful way...she said he pulls my hair, idfc I’ll pull his back!! Also, dirty and found my son climbing a bookshelf only wearing a diaper once!! He got hands foot mouth disease there!! My son was NEVER SENT HOME with his stuff!! They shared my sons things with every other kid which if they needed extra they could of asked first!! I have No problem helping any child out it just got to be annoying and expensive!! Also, handed me the wrong baby which was my friends son, only happened twice because he didn’t allow his son there more than two days! My son is now 5 and was in begin with us which I highly highly recommend!!
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December 2019 by Sue B
I wouldn't take my own kid there considering they have a new worker there named jess k. That's not allowed to be around her own kid alone and that's a statement her own Dr made at Primary Health Network (D.R.) But hey that's just me. I care too much about my kids welfare.
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December 2018 by danielle reilly
My daughter did not adjust well to daycare and at the time that we started with TTS we were dealing with acid reflux and a gag reflux issue - she would cry so hard when I dropped her off that I started carrying a bucket with me because she would get so worked up that she would make herself sick - every morning. The staff knew she was having a hard time adjusting and that she was not sick, just making herself upset. They were so patient and understanding and ensured she adjusted. I could and would call numerous times of the day to check on her and even popped in a few times in the beginning. They ensured me once she was calmed that she was having a great day. She is now going to be 3 this spring and looks forward to going to her “school.” She has a few “teachers” that she really looks forward to seeing everyday and talks about her friends at school by name. She always has artwork to bring mommy and daddy and having older school age brothers at home - it means a lot to her to bring her work home.My school age children went to TTS for a while as well and during that time I don’t know what I would have done without the transportation service from the school to the center. They also enjoyed the programs, games and after school guests that they had for the school age kids.
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December 2017 by Connie Edgar
My kids went here from the time they were babies until they was 12 years old, all the teachers there were always great with the children.
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December 2017 by Russia cash
Love them!! Very Nice, Very clean, very professional❣
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December 2017 by Dan Harpster
Staff is very good with the kids!
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December 2017 by Ashley S
We dropped in for a surprise checkout just to see what the facility was like. When we arrive we could hear a child screaming. The women showing us around, who said she was the supervisor, took us back to the babies room, which is where the screaming was coming from. There was an infant (they looked about 6 months old) screaming so hard that she was red in the face. The women that was supposed to be watching the infants was holding a different child and walking away from the screaming child.Intially the supervisor completely ignored the situation but she shortly turned to the women watching the infants and asked why the baby was screaming. The women shrugged and said the baby fell on something. The supervisor went back to trying to talk to us and both of them continued to ignore the baby. The baby continued to scream so the supervisor checked on the baby and discovered the baby was bleeding. The supervisor wet a paper towel and starting patting at the babies mouth, I guess her lip was busted, and started saying "oh, her tooth just pushed through when she fell. She's really fine" while looking up at us. That's total horse poopy. No way a child screaming bloody murder just happened to fall at the same time as her tooth...and teeth coming through does not result in blood like that.The whole time neither women even tried to comfort the injured baby. Even when the supervisor was checking the wound, she put the baby down with the baby grappling to be held for comfort. It made me sick. It is so disgusting that the women in charge of the infants would see an infant get injured (falling hard enough to draw blood) and not check on them... Then when they learned the child was actually injured they still offered no comfort! The supervisor didn't seem to particularly concerned with that kind of behaviour either, she just checked our reactions and that's it.So heartless. I will NEVER leave my child in their care. I'm so glad we did a surprise visit so they couldn't try to cover up that kind of care (or really neglect). Please look elsewhere, no matter how cheap they are. You're basically leaving your child to fend for themselves.
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December 2017 by Mckayla Hollen
Decide to give this place a chance seeing as there cheaper than other places. My daughter did not get a drink all day first of all. I told them she drank from a sippy cup and her juice had to be mixed with water or her butt breaks out in a rash. When I got there they tried to tell me that my 27 month was drinking from a cup and that they try to get them to drink from a cup.I understand that but why did the other 2 year old in the class have her sippy cup? Plus when I got home she chugged 2 full sippy cups and of coarse has a rash from drink juice without water mixed in. I also wasn't sure how safe this place was either so I sent someone in who was not my contact list. Sure enough they just let him walk right back and see her not knowing who he even was. Needless to say will not be sending my daughter back here.
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December 2017 by Nancy W.
Went on an impromptu tour of the facility after moving to Altoona and I wouldn't recommend it to my worst enemy's kids. The facility was dirty, teachers were not attentive to the kids and the classes I went into the kids were either running wild or stuck in front of a TV. Apparently PA daycares use the "turtle" method to calm kids down; I can understand the concept of it but one of the care providers just stuck her face up close to one girl who was yelling and throwing a fit and she continuously yelled "turtle" at her. Not to mention, when I asked local moms about the place, they had nothing good to say about it.
