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August 2025 by Lizzy Couler
O my trying to get ahold a a person is impossible and so frustrating such a horrible experience.
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August 2025 by Frances \u0026 Kevin Putt
I have to say we were just here. And did not realize they were closing. The stafff unlocked the door for me and a older women behind me for returns for amazon. So very grateful for wonderful staff. Five star. No place does that nowadays.
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July 2025 by Mary Diehl
They were very helpful! Packages had to arrive at a precise day and the manager as well as the other employee were so attentive to our needs.
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July 2025 by E.L. Adams
Ohhh no. Nope. There was a girl with brown hair working , training a new guy and I felt bad for him because she was biting everyone's heads off. First she told me I wouldn't get any tracking number on ground. Wrong. Then she kept insisting she was right. Wrong. I have used UPS stores all over the USA and they always give me a tracking number even on USPS ground. So then she changed her tune and said, well..I would get a number, but I wouldn't get confirmation of delivery for seven days. Fine, *that's still getting a tracking number*..so don't lie, I just know it comes with a tracking number, I've been doing this too long. It got nothing but WORSE after that. So I left. That new guy better be taking her place because she is the reason I will tell everyone not to go there. She even did that to the other customer, the man who was trying to mail next to me! Sent him away too. The woman who had came in behind us directly left after both me and that other customer exited, so..i don't know what happened with her but she left in a huff. That girl is not good for your business ,and hopefully you have better people there to train the well-put-together man who was in training, he was kind. This was Saturday July 26.
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July 2025 by Jeremy Ross
The convenience and the speed of Amazon returns. Walk in scan the QR code wake out so quick and easy and painless.
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July 2025 by Pamela Elliott
The customer service is amazing! They can answer any questions I have… which were a lot! Marlette helped me this time, but they are all so nice and patient!!!
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July 2025 by Marc LaBorde
Sarra was great to work with at the store and was very helpful
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July 2025 by Chris Smith
Great service. Efficient. Friendly.
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May 2025 by Justin Trostle
UPS is terrible . I would use fedex. I can't even talk to a real person about my problem. And when I finally called there 1800 number I couldn't even understand the person on the phone that spoke broken English. Bullshit
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May 2025 by Rachelle Jeffers
The staff is welcoming, friendly, knowledgeable, and helpful. They don’t keep you waiting. Impressed by their teamwork.
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May 2025 by Earl Kelley
They do a good job of prepping items you are mailing, but it is expensive.
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April 2025 by Linh Son
I walked in to mail a return package and a staff member helped me right away. Friendly service and my package got to the recipient quickly.
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March 2025 by Heidi Jones Keller
The girl was so unhappy. It showed. You're in public keep your problems outside the door.
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March 2025 by Chris Brown
I would give zero stars if I could. Team members told me I could go to UPS and pick up my package. Wasted 2 hours of my time driving to get my package only to find out you can't even pick up like they said you can. Terrible customer service. Go with FedEx if you want your goods. UPS is a waste of time.
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March 2025 by Kim Hanlon
Great service! Fast and efficient.
