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September 2023 by Christopher Benedict
Gotta love Harry and the staff at GT Automotive! This is the kind of place you go to when you want someone who actually cares about you as a customer.Brought in my 2012 Hyundai Sonata, and they got her back in tip-top shape, making the right recommendations.
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August 2023 by Nicole Campbell
Great service as always at GT Automotive! As a woman, it is sometimes hard to find a mechanic you trust. I know the team at GT will always take care of me and treat me fairly.Services: Tires
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August 2023 by steve s
Been looking for local garage to perform routine vehicle maintenence, think I found it. Reasonably priced, work done on time and with a nice, personal touch.
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June 2023 by Brennan Carr
Guy seems like a decent mechanic, not a great business manInvest in a customer service rep to handle calls, I've never experienced being talked to like that on a phone call with anyone, let alone a businessThey've lost my business
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February 2023 by David P
I wouldn't recommend it here for state inspection. I'd look for a place that offers a free retest within 30 days if something fails.The staff were super friendly when I dropped off my car. When I was on the call, they were near threatening me. Such uncomfortable interaction that I never experienced at auto shops.In the morning, I brought my car for the inspection, and they called me around 3-4 pm, stating the tires needed to be replaced to pass the inspection. They told me that if I replaced my tires elsewhere, I would need to pay for the inspection again if I were to bring my car here.I visited another place for state inspection for my other car, and they offered free retest in 30 days.
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January 2023 by Scraps R.
Never again. I was overdue on a State inspection. Got an appointment, left the car, then got a call - "you've got no rear brakes." Basically told me I couldn't take the car since I had no brakes. I did need rear brakes, showed me photos of the pads and rotors. What I didn't expect was the complete price gouging on parts, charged over double what the parts would have cost me. Then added a bunch of shop supplies to the bill (expenses that would be covered in the hourly shop overhead??) $17 for a bottle of lube, $17 for a can of Brakleen, etc. I gave GT a second try. Used them in the past and sort of felt I was taken advantage of at the time - for brakes. Plenty of other shops in this area and I won't be back.
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August 2022 by Stacey Mardt
Lots of great compliments to this wonderful shop! I have been taking my 3rd baby (My car) to this garage and they ensure the best quality to make sure it runs well. I have used to take it to John Kennedy Subaru for repairs but found out they haven't been honest with changing the air filter, etc. GT was the first to come to me and show me the issues. They have forever won my loyalty.Services: Oil change
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August 2022 by A V.
Based on a recommendation from a coworker, we brought our Chevy pickup to GT Automotive Center (161 S. Main St., Ambler, PA 19002) on May 25, 2022 to be inspected. Their paperwork documents that date. The inspection was due to expire at the end of June. They determined that it needed major brake work, a new front stabilizer bar and etc. We approved the work and the cost estimate. We were told that they could start it the following week. When we checked in the following week, we were told that it had not been started but a promise was made for the following week. This string of failed commitments continued for 6 weeks. Per GT's paperwork, on July 7 they acknowledged that they could not complete the work in a timely manner. Unfortunately by the time they admitted that, the inspection expired and the truck could no longer legally be driven. The cost to tow it to another garage was $180.00. (AAA will not tow an uninspected vehicle)!. Before they would allow the truck to be moved, they demanded $137.75 for the estimate of what work needed to be done. In the end, we spent $317.75 dollars and struggled through weeks of not having a vehicle because GT Automotive would not admit that they unable to do the job. If they had admitted this the first, second or third week, we could have driven the truck to a more reliable garage rather than having to pay to have it towed. Our co-worker stated that he was surprised to see how far the service at GT Automotive had fallen and will be taking his vehicles elsewhere. As a post note, a different PA licensed inspection station found several of the repairs required by GT Automotive were NOT necessary and were able to complete the inspection and repairs in 10 days!
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August 2022 by Kathryn L.M. Kutnjak
I drove into your shop for an oil change in September 2021 and for a quote to repair a headlight and turn signal connection that wasn't holding.You not only did all work that made my old car seem new but you repaired it for a reasonable price. Plus, I not only learned about how my electrical system worked and why it wouldn't keep the headlight or turn signal working and lit but how it got that way.You also had noticed a dangerous CV mechanism and that was repaired as well. I'll be returning again real soon for other repairs.You are all a gift to the cities in which you provide your services, especially Ambler. I am grateful to have walked into your garage for a quote. You are some of the kindest and honest people I met in Ambler.Thank you very much for keeping me safe.Services: Electrical repair
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July 2022 by Sara Young
My car was due for inspection, and I was having a hard time getting a hold of my normal place so I googled a spot that does inspection near me, and I am so glad I did! I called on Monday and got an appointment for Tuesday. In the morning on Tuesday, I received a comprehensive text message accompanied with pictures showing me all the damage on my brakes (from previous poor service). I then received a call, and Harry explained even further. They were able to get everything done for my car done in a day. When I picked up the car in the evening, Harry had printed out before and after pictures with explanations of the work as well as the deteriorated condition of the parts that needed replacing. I am SO happy that I went to GT Automotive, and we will be taking both of our cars here for inspection and oil changes moving forward! Thank you for your thorough work and helping me to better understand everything along the way! ☺️Services: Vehicle safety inspection
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July 2022 by Sara Y.
My car was due for inspection, and I was having a hard time getting a hold of my normal place so I googled a spot that does inspection near me, and I am so glad I did! I called on Monday and got an appointment for Tuesday. In the morning on Tuesday, I received a comprehensive text message accompanied with pictures showing me all the damage on my brakes (from previous poor service). I then received a call, and Harry explained even further. They were able to get everything done for my car done in a day. When I picked up the car in the evening, Harry had printed out before and after pictures with explanations of the work as well as the deteriorated condition of the parts that needed replacing. I am SO happy that I went to GT Automotive, and we will be taking both of our cars here for inspection and oil changes moving forward! Thank you for your thorough work and helping me to better understand everything along the way!
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June 2022 by Marlene Tilley
This trip was a simple inspection of my truck. I was able to drop in and was out in only a very short time. They worked me right in between other scheduled jobs.
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May 2022 by Debbie Greenstein
We have been taking our cars to GT for almost 8 years. This is the most pleasant, helpful , talented and honest automotive I have ever used n almost 50 years of driving. They have handled all for vehicles, from Ford to Mazda to Tesla with the utmost care!Services: Auto maintenance
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May 2022 by Kevin Noel
Went to 3 different shops and they refused to plug my tire i was stranded not from the area, i offere to pay triple still no service but Gt automotive helped me out. Great people and if you live around here definitely use their services!!!
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January 2022 by Chuck Haldeman
It’s great to have a place to take my car and feel 100% comfortable that I’m going to get an honest assessment of my car’s needs. I very much appreciate their detailed explanation as to the work needed and a wrap up of the work performed. Many thanks to the GT Automotive team for their continued excellent service!