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April 2023 by Lethera H.
HORRIBLE!!! My son really needed his medicine for the night and CVS refused to help me because the time was 6:55. They close at 7:00 so why couldn't I be seen. First I went through the drive through and the lady closed the window curtain on me at 6:55. I rang the bell twice and no one came to the window. I zoomed to the front of the store and ran back to the counter where the employees were closing the large shades and I asked why would they close the window curtain on me at 6:55 (it is now 7:00) which I understand now I couldn't be seen because it's now their closing time. I just wanted a explanation why they closed the window curtain 5 minutes early. The older man kept saying (as I was speaking) were closed were closed repeatedly and walked away. A younger female at the pharmacy came to me and said their computer monitors are 5 minutes earlier than regular time and they have to go by that time because the monitors shut down and they can not by pass the screens to ring out. I said okay well my phone says 7:04 now so you're telling me your monitor says 7:09? She responded YES! I said thank you and walked away. The older man that first walked away from me yelled "we'll be open first thing in the morning" i pray nothing happens to my child overnight or CVS will be in trouble. I have to sit up all night and watch my son sleep to make sure he makes it through the night because CVS in Ambridge closes down 5 minutes before closing time (Called another CVS in the area and they said that is false. I will be at CVS first thing in the morning speaking with a manager about the 3 closing employees) -A very upset mother
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June 2022 by Soccle C.
Always a problem with this pharmacy. The staff has the most can't do, can't help staff I have ever come upon. The staff up front is always kind, but the pharmacy staff is to good to wait on people.
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December 2019 by Kayla G.
This pharmacy is horrendous.. my insurance switched to using them from giant eagle. I never had a problem once at giant eagle. I'm on normal non narcotic non addictive medications that should be simple. with this cvs there is some stupid problem every single time. The staff don't listen, the wait times are ridiculous. They always screw something up somehow. I hate having to fill here.
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November 2019 by Jack R.
This pharmacy, store, and location is a complete dump! The employees are unprofessional and act as though customers are annoying them. Don't go here! There are other locations and choices beyond the ghetto of CVS Ambridge.