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February 2024 by Johanna Marsh
I was at the CVS Pharmacy in Ambridge, PA. Today. I was pressed for time and the manager saw me and approached me quickly to assist me. He swept me off my feet he was so good at his job and very personable. We ended up at the cash register and engaged in a conversation with two other employees. The manager and staff all seem happy to be there helping customers. It was a pleasant shopping experience.
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August 2023 by Keith Duty
Zero stars wasn’t an option or I would have gave them none, all their workers are lazy and it’s just a horrible experience, same thing with rite aid in conway. I think everyone from PA is just brain dead or operating on bong resin and barly hops. Just shut it down.
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April 2023 by Lethera H.
HORRIBLE!!! My son really needed his medicine for the night and CVS refused to help me because the time was 6:55. They close at 7:00 so why couldn't I be seen. First I went through the drive through and the lady closed the window curtain on me at 6:55. I rang the bell twice and no one came to the window. I zoomed to the front of the store and ran back to the counter where the employees were closing the large shades and I asked why would they close the window curtain on me at 6:55 (it is now 7:00) which I understand now I couldn't be seen because it's now their closing time. I just wanted a explanation why they closed the window curtain 5 minutes early. The older man kept saying (as I was speaking) were closed were closed repeatedly and walked away. A younger female at the pharmacy came to me and said their computer monitors are 5 minutes earlier than regular time and they have to go by that time because the monitors shut down and they can not by pass the screens to ring out. I said okay well my phone says 7:04 now so you're telling me your monitor says 7:09? She responded YES! I said thank you and walked away. The older man that first walked away from me yelled "we'll be open first thing in the morning" i pray nothing happens to my child overnight or CVS will be in trouble. I have to sit up all night and watch my son sleep to make sure he makes it through the night because CVS in Ambridge closes down 5 minutes before closing time (Called another CVS in the area and they said that is false. I will be at CVS first thing in the morning speaking with a manager about the 3 closing employees) -A very upset mother
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March 2023 by Samantha Dax
The pharmacists deserve a raise. They have been absolutely wonderful to me, and came to them from Rite Aid. Amanda in particular is absolutely fantastic and could not be any more helpful. Rite aid was a NIGHTMARE.
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August 2022 by Stephanie Milligan
As of late, there's nobody manning the "front of house". I try to use the self checkout whenever possible, but on the rare occasion that I need a cashier with a pulse, there's nobody, so I have to go to the pharmacy just to get rung out. The last two times I've been in there, I've used the self checkout while a whole line of people waited for a cashier. I pressed the "request assistance" button on the screen and sure enough, someone hustled to the front immediately to help me. I told them I didn't need anything but that the line of people behind me did. I'm escalating this to corporate because the service at this place is a joke.
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June 2022 by Soccle C.
Always a problem with this pharmacy. The staff has the most can't do, can't help staff I have ever come upon. The staff up front is always kind, but the pharmacy staff is to good to wait on people.
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June 2022 by David deSilva
The posted store hours need to be honored. I got to the store at 8:52 pm and the store was already locked up for the night, despite the clearly posted hours announcing that they would be open till 9:00. While standing in front of the store I called the front end on my cell and asked if I could make a quick purchase. The representative said they had been closed since 8pm. CVS, you need to change your posted sign or honor it, because customers make their plans accordingly.
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April 2022 by MrdA MaC (Money)
At this drive through they let you sit at the window and wait for them to fill your prescription even if there is a line of 10 cars behind you! SMH
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December 2021 by Angela Massie
Lady in pharmacy was extremely rude. And was rude in front of the other employees including the pharmacist that said nothing to her about her behavior. There was confusion involving a Covid test. She was SO ignorant and slammed the drive-through window a couple of times on us while we were trying to speak. I will never go to this CVS again. NEVER!!!
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October 2021 by Jennifer Kelvin
The Pharmacy is trash I will never come again they are so rude there even the front employees. Everyone just has an attitude there and they just lost another customer.
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September 2021 by Tad Tan
Was supposed to get covid test 10:50, arrived 10:50 but there’s someone in front of us taking a while. He was 11:00 appointment and by the time we got to the window it was 11:05 and said we couldn’t get our test because they cancelled because we are a no show? Lady said she didn’t see our car, employees are blind and rude and lazy.
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July 2021 by 420missbhavin
Lisa Kassel McNutt is the rudest !She didn't even greet me before yelling at me for prrssing the drive thru button to alert someone that I was there.Unprofessionalism makes me cringe.
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July 2021 by Sean Monahan
I live in ambridge, but drive to monaca, because of the ignorance. Today put me over it.
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May 2021 by Alan
Physician Issued script electronically that included Two Refills, EACH for a 30 Day Supply of Meds. Ambridge CVS Took It Upon Themselves to fill initial script AND the 2 Refills at Once (90 Day Supply) increasing Copay from $10 to $30...WITHOUT Asking. For some this may be okay but this is a big problem if on a strict budget as myself.*********UPDATE.....Contacted CVS Corporate Office @ 1-800-SHOP-CVS who confirmed this is NOT their process and advised the Ambridge CVS Pharmacy Manager to STOP this process immediately and reported issue to their Regional Director.
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May 2021 by Kelly Smith
Just a horrible group of people, no customer service skills in the Pharmacy and in the middle of a pandemic no less...Horrible
