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June 2025 by Jesse Nolan
The guy that was working at the store didn't help me at all. I called customer service and they informed me that I was eligible for an upgrade and had my order in and my issue solved in less than 20 mins. I waited at least 20 minutes for this guy at the store to offer no help what so ever. It seemed like he was stalling so I would just leave. There is zero customer service skills possessed bysaid employee. I will no longer go to this store.
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June 2025 by Tauheed Bahr
Take your money elsewhere. Once you buy the phone, they won’t help you! If you need help setting it up, they’ll tell you to call customer Service. !!! The sales person‘s name is Aziz if you see him run…
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January 2024 by Scarlet king
Amazing customer service. Employees super respectful gave them my price range and followed them thru there got a moto g 5g phone now. it took less than 30 mins. They told me the phone breaks easily but I've accidentally dropped it multiple times and nada and I didn't even get a case
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January 2024 by John Horchak
May have to change to Metro, my T-mobile is too high.
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December 2023 by Jason Isaacks
Best phone service ever
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November 2023 by Greg
The assistance I received was beyond impeccable I mean this guy (Aziz) was awesome he helped better than the guy that was there before. Above and beyond thank u sir?
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October 2023 by Erick A. Martinez Galeano
Good service...quality
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September 2023 by Bill&Ted 13
Google said store was open until 8pm. Upon arrival found out store closed @ 6. Need to update.
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August 2023 by Mike Hughes
Very helpful and informative
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August 2023 by Corie Russell
Very rude. Use to work for Metro so they think they can say things that people don't know about. Crazy. Website says they close at 8 on Saturday and they left early at 6.not good customer service.
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July 2023 by William
Great customer service
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March 2023 by James Mitchell
I got more than Zi bargained for st Metro. Thank you for your services.
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September 2022 by Miss Moe
The store owner cared more about getting his rebate and making money off my purchase then doing what I asked and making the purchase that I wanted zero stars, then he was getting upset because he wanted to switch me over instead of just giving me new service... Smh
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August 2022 by Melanie Phillips
If you have t-mobile and are looking to keep your provider this is not the place for you. It's owned by t-mobile but you will get a bill from metro... not t-mobile. We went in to get a free phone upgrade only to find out that the owner was attempting to switch our provider from t-mobile to metro.
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August 2022 by Shaighn Bobinski
I think this place is the best workable place I ever been to with the phone store besides AT&t but you guys are better
