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January 2022 by M
Th employees have little to no customer service and the man there lying to me about my account yesterday was awful. Its always been this way. I suggest another bank. I was denied a small loan here and this been my bank for over 10 years. I actually did shut this account down this year. Wesbanco/ESB is a horrible bank.
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December 2021 by Jasmine
Th employees have little to no customer service and the man there lying to me about my account yesterday was awful. Its always been this way. I suggest another bank. I was denied a small loan here and this been my bank for over 10 years. I actually did shut this account down this year. Wesbanco/ESB is a horrible bank.
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December 2021 by Jasmine Whitaker
Th employees have little to no customer service and the man there lying to me about my account yesterday was awful. Its always been this way. I suggest another bank. I was denied a small loan here and this been my bank for over 10 years. I actually did shut this account down this year. Wesbanco/ESB is a horrible bank.
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August 2019 by Teresa N.
I have been a customer of ESB/WesBanco for over 30 years. Recently I was notified by my cell phone company that my autopayment did not go thru due to "insufficient funds". I had plenty of money in my account so I called the bank to question this. I was told that the routing # had changed and all my direct deposits and autopays and my checks were no longer any good. I had no notice from the bank that this was going to happen. I had just ordered checks from the bank about 3 months ago and no one said a thing. I tried to notify everyone I could think of but just found out that this had cost me $62 in late fees on my house payment and cost me my contract with my cell phone company. I never miss a payment and I have excellent credit. Now everyone thinks I have "insufficient funds" and it's a black mark on my record. I believe that customers should have been notified so we had time to fix all our accounts. I am withdrawing all my money (savings, IRA, checking, etc.) from Wesbanco. Just a warning to others out there that this may happen to you. No way to treat customers after 30 plus years.
