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December 2023 by Jb Thompson
Should have the option for no stars !! I made an apt to put my cat to sleep I show up they make me stand waiting holding a dying cat then put me in a room with no chairs to sit and hold my baby one last time I had to stand at a table for an hour waiting for them to come in , then the vet tech comes in says she needs a weight on him so I start opening his blanket and before I could scoop his frail body up she grabbed him by the back of the neck flung him in the air my cat cried out she then flipped him roughly on the scale , when I said something she said it’s protocol, he half hung off the scale mouth open dying and she then grabbed the back of his neck again flinging him in the air flopping him half on the table my daughter had to catch him from falling off the table and the vet tech yelled at my daughter for touching our own cat ! , I yelled out omg what are you doing and she said he tried to bite me (which the cat could barley move let alone bite) I started to cry and hyperventilated no one cared no one asked if we were ok , she then left the room , took them forever to come put him to sleep she rushed doing his memorial print . I was so upset I left and decided I would speak to them when I picked up his remains . Now a few days later I get a phone call from the state dept of health regarding my cat bite and the rabies results ? Stunned I said I have no clue what your talking about and she said I reported a cat bite with suspected rabies !! Which I definitely did not !!! My cat was a 6 yr old indoor cat his whole life he had a fall which caused a stroke and his liver to shut down which was explained at time of apt ! So I explained what actually happened. I then decided to not wait till I pick up his remains I drove to speak with them . The office girl was all smiles until I said I needed to speak to someone about the mistreatment of my cat prior to him being put to sleep and the mistreatment of his body after , her face changed she asked me to wait in waiting area . She then said office manger will be out in a min . I waited 30 min and then asked if it would be soon , I immediately got an attitude and I said this is crazy to wait this long to speak with someone about something important she then started yelling at me to not talk to her like that and they are to busy that the office manager was on a call with a vendor I just have to wait , I said I need to speak to someone and it’s more important than a vender and she became irate , I said my cat was mistreated before & after death tests were done to him without my consent or knowledge and lies were told to the state she then threw me and my daughter out the office . After posting this here then on the fb page , I was blocked from the fb page immediately
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November 2023 by Soozie S.
They go above and beyond to help your pets. Everyone is so nice. The office staff, techs and of course Dr. Mike are wonderful.
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October 2023 by Rick Sanchez
Here's an idea: DON'T KEEP YOUR REPTILE PATIENTS OUTSIDE.Especially now that it's getting far too cold for them to survive long. Your tortoise escaped not one but three times. Pathetic.
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October 2023 by Smidge Miller
Mahoning Valley Animals Hospital is a fantastic vet with knowledge and kind staff. I wouldn’t take my dogs anywhere else!
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September 2023 by Fred Evans Jr
Very kind and caring in an emotional time of need.
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August 2023 by Katie Nham
I really wanted to like this place since they seemed very friendly but what happened to me bothered me so much I had to switch my vet.I took my 13 year old chihuahua in for a Cushing's Disease test based on a recommendation by Dr. Mike because of my dog's increase in thirst and also an enlarged adrenal gland.I was not told any instruction for this test (i.e. no food or drink after 12 AM). When I dropped off my dog I asked the person if they wanted him to keep his diaper on (he usually has one on) and they said it didn't matter so I left it on. When I went to go pick him up he REAKED of urine. He had a pee pad folded into his diaper that was soaked through. He was literally so full of water that he was making noises that indicated he was uncomfortable. He peed inside the hospital when we put him on the ground, he peed AGAIN before we got into the car, and the whole 30 min ride home he was crying because he needed to pee more to let out more pressure. I had to give him a bath when I got home because the smell was so bad. When I took him out later in the early evening his back legs suddenly stopped working - he could not walk. Later that night all four of his legs stopped working. We looked up side affects of the Cushing's test but nothing mentioned sudden paralysis. We then looked up water intoxication which definitely resulted in sudden paralysis and seizures. I literally took my dog in to see why he had an unquenchable thirst and they let him drink water until it almost killed him. Not to mentioned that I paid for this all day "care."I called MVH to tell them what happened. Dr. Mike said he would investigate and then get back to me. Two weeks go by and no call back. I call them two times within the following week and no call back.I'm very disappointed in my experience here. Dr. Mike seems like a great guy but I just can't put my trust into this hospital again after what they did to my senior pet.
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August 2023 by Christine S
Tried to call in, couldn't get through to even ask about an appointment. Maybe have a person to actually take calls.
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August 2023 by Carmengeheheheyrryrjejeutu Tubensrjrutururututruru
Nice and patient staff. Clean envirnment. Kind to the animals
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July 2023 by michelle nevenglosky
Lack of communication. The ONLY communication they have is email! The office staff is unprofessional. They are never wrong. they insist they leave message’s even though they do not. Do Not assume the office hours are correct. They close early or cancel an appointment without notification. FYI Not only do they keep notes in the file about your pet but keep notes about you ??♀️. So because I got upset about them not telling me they cancelled my appointment they documented it in my pets file. They argued that they left a message when clearly they did not. They can never take blame. So me not knowing they keep notes, I basically had a bullseye on me every time I walked In there! I felt by them having this information in my file my pet may not have been getting the care someone else is getting. If I knew they did this I would have not gone there for 6 years. Stephanie, the so called manager, is no manager. She wrote me this lengthy email instead of calling me. I stopped in at the office to address the email and get my pups records. When Stephanie didn’t know what to say, she rolled her eyes. This is the professional staff they have working there. All I can say is it is obvious that Dr Mike does not care about his customers or he would talk to them prior to them leaving.
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May 2023 by Randell Kelly
No clue if vet is any good. I didn't make it that far. The front staff had no clue how to communicate with customers. I brought a friend's cat for a appointment and my friend had the wrong day. Instead of telling me that they kept asking me same question leaving the room back and forth until I had enough and asked what the issue was. Then they told me and then ignored me. Instead of asking if I wanted to reschedule or if they could squeeze me in since I was the only one there. Very unprofessional. So I walked out.
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May 2023 by Dayna Rothermel
Very friendly. Great place to take your pets.
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March 2023 by Joshua Lewis
Great Vet, fair prices and helped my dog when I needed to get her in quick. Thanks!
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March 2023 by Bobbie Hughes
when our pet had an emergency.they made room for us and cared for Ted very well when our vet moved to NJ...leaving us without a vet.They have cared for my pets ever since. Always caring for them with great love and experience
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December 2022 by James Clifford
They made euthanized our family pet a hoot! We laughed and had alot of fun! They made it more like an amusement park than a vet clinic
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October 2022 by Anna Peddigree
Great people and doctor my dogs really like going there
