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June 2019 by Jarrod B.
Could be better. Needs more business hours, and way more staffers to help. The line is way too long for the location. I was only there to get stamps for postcards (I highly recommend getting an account on Postcrossing to make your summers interesting), so I'll give the USPS kudos for that service.
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May 2018 by Catalina A.
I dread coming here because of an employee, who seems to be the only working here. Every time I come she is extremely passive aggressive, unhelpful, with an attitude. She acts annoyed that I'm even there. I went today and I stepped one foot in the door without even saying a word and she immediately snaps at me, criticizing my choice to drop my package off by hand instead of in a bin.
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March 2018 by Greg D.
This must be the post office that all USPS employees want to be promoted to. To begin with they can't be bothered to get up and go to work before noon. Yep, it opens at noon on weekdays. Saturday is totally out of the question. Closed on Saturdays. They also leave the phone off the hook which is a violation of USPS rules. Seriously, just dial the phone number right now and you will hear the busy signal. If they can't be bothered to go to work before noon nor work on Saturday I guess answering the freaking phone would be totally out of the question. The staff leaving the phone off the hook should be terminated by the United States Postal Service. I have done my part by filing a complaint with USPS consumer affairs.
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March 2018 by Alexis S.
this post office is really bad. the employees are SUPER unhelpful and today i witnessed an employee be extremely disrespectful to an elderly woman who appeared very upset after. i asked one employee, Wanda, how much an envelope would cost and she said to me "idk, i don't have the prices memorized" and then abruptly turned the other way. this post office is a joke LOL
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October 2017 by Carla S.
I walked to downtown Davis specifically just to send a package. Their hours are very limited so I went at 12:30 and they were open 12-4:30, or at least that's what their sign said. When I got there, the sign said closed although their doors were open. No one was there. I knocked and rang the bell and waited 20 minutes and no one showed up. There were others there waiting as well. I eventually got frustrated from waiting and walked over to FedEx to send my package and they were nice about it. They told me that the USPS opens whenever they feel like it and they don't follow their hours. I recommend not going here and just walking over to FedEx (a short distance away) to send your package. I literally just made a Yelp in order to rate this place because I was so pissed off.
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September 2017 by Kimberly S.
If I could give zero stars for this office I would. Dropped a package off here and it sat at this post office for 14 days before actually being shipped. Thank god I was able to track it. It was accepted at the post office, never shipped, then tracking said accepted again 14 days later before finally shipping off. Somebody here is not doing their job.. Take the drive across town to the other post office, don't risk this service yourself for the downtown convenience.
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January 2017 by Goph R.
Small and manned by one counter person when I went, but wait wasn't long and service was not slothful so I say it was a decently good experience. The postal clerk was quick with her replies and seemed knowledgable.
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December 2016 by Sue V.
The Davis campus used to have a post office branch but now this is the closest option. You're better off sending it any other way. The line is always long even after the lunch hour, and there's always only one employee at the counter. Sometimes there's another employee doing clean up, but that doesn't make the line go any faster. I'm not sure if students have turned to Amazon and no longer send/receive items via USPS, but I do hope that someday another campus branch opens up again. The long lines are proof that more open counters or locations are much needed.
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December 2016 by Jerry M.
Like the other reviewer, I feel for the one postal worker that has to do it all whoever I do go there. Cut backs to sUpposedly save money badly sacrifices quality for quantity indeed. That said, I don't understand how simple things such as mail in passport renewal forms can't be available , especially since an online link specifically list this post office as a place to get info about passports. Indeed the clerk said one had to go all the way to West Sac to get a form if not online. Not always easy to download for a specific form without a hassle sometimes. Anyway, the same link said that forms were available as well as other passport services at UC Davis Arts and Recreation Dept. Indeed it is and quite easy to get, just like it should be at any post office. There has been a lot of emphasis on the importance and timeliness of renewing passports, and it should be more convenient overall. All in all. I was a rural route carrier for awhile, so I'm aware of pressures they are under, but it doesn't hurt to emphasize service and customer service, no matter if your supervisor is sometimes not nice. That includes keeping everybody up to date so the customer can be properly informed.
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August 2016 by Angela W.
Hours are now 12:00 pm - 4:30 pm Monday to Friday. I've heard complaints about this office, and I won't be mailing anything out of this location again. The last certified return receipt letter I tried to send three weeks ago has gone missing. Not surprising, since their postage tape machine was out of order that day and the employee ended up covering my letter in stamps to equal the cost of postage. I should have known not the trust that. Honestly, I don't think this location get much support and the people just don't seem to care. Use the main post office on 5th street -- it's far more reliable.
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August 2016 by Michelle B.
That was the worst post office experience I've ever had in my life!! I came here on a Monday or Tuesday right at 12 for my lunch break when they opened and there was already a long line. With about 15 people ahead of me I was hopeful to get out of this place and make it back to work on time. This was not the case. By 12:50 there were still 2 people in front of me. I looked inside and there was only ONE person working. This was such a waste of time and I would never recommend coming here during the lunch hour.
