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December 2023 by mark K
Believe all the one star reviews on this page they’re all true , one year after purchasing still waiting for the correct awning arms and awning to be put on . So this is how it went . We bought a three year old toy hauler and payed the service money to have it checked out and fixed the awning arms were bent and the exterior speakers didn’t work and exterior lights upon delivery so as you can see even if you pay the extra money to make sure your camper is correct they don’t check anything , so to get it back for service I had gotten excuses such as we’re doing inventory right now , wrong parts delivered , parts person is not available right now . So this took months just to get it back for service , the first time I was told that the service guy blew up the speaker. Then here comes the wait for the awning arm which of course came all the excuses again so finally got it back for that and of course they were wrong and missing all the finish end caps but they still installed them , they were shorter than the original ones so to rectify that they cut little pieces track to cover the holes and put silicone around them . ok on to the awning which they screwed up while putting the awning arms on and yes you guessed it , it was wrong as well it was missing the light and it leaks at the camper .So we’re down to a month ago which I was told to bring my camper in to have the awning replaced and yet again when I got there just to be told the awning with the light wasn’t there . Keep in mind this is a 50 mile trip one way every time I go out there . If you’re looking for any help from corporate good luck getting a real person on the phone as well , when ever I finally get my camper back I will post pictures to validate my claims . This is no way to treat people who purchase your product . Again believe every single one of the bad reviews I would have never believed it if I hadn’t experienced it . That isn’t rain or condensation that’s where condensation leaked though the awning from the a/c unit when the awning was open , also don’t those awning arms that are missing caps look used or left over???? So finally got it back after this year long ordeal as you can see the end caps are still missing and the piece is still at the top of the wrong awning arm , live and learn
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November 2023 by JoAnn Reed
Russell Kaiser is by far the most understanding and patient salesman I have ever met. He stands by Meyer's motto “Experience the Difference” We have been undecided going back and forth on buying a RV for a few weeks. He should have lost his patience with us long ago but he did not. He always answers all of our questions, he always answers his phone and he calls back when he says he will if he needs to get more information. He never leaves you hanging and is always helpful. Meyer's is lucky to have him.
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October 2023 by Martha C.
Myers RV is a rip off!! Do mot purchase your RV here. They do not keep there promises. Customer service is terrible!!!
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September 2023 by Jim Sloane
We had a great experience buying our Ember RV at Meyer’s RV in Apollo. Russell, our salesperson, was helpful and knowledgeable even though the Ember brand is new to the market. If he didn’t have the answer to a question, he would get it very quickly. Russell seems like an honest guy who really likes campers!I also have to give some serious props to the guys in the garage. Shawn, Scott, Bob and Ed worked like a real team to get us on the road that day.Like I said, the Embers are new and not designed like your average travel trailer. As such, there were some minor issues that had to be worked through when it came to installing the weight distribution hitch. I watched and listened to these guys work and I was impressed. They truly worked cooperatively and efficiently, always with our safety in mind.Like Russell, I think these guys like what they do and enjoy figuring things out. I was impressed!We’ve had the Ember out a couple of times already and we love it. A big thanks to the people at Meyer’s RV in Apollo!
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September 2023 by ptlmwright23
Meyer's is an excellent place. All staff was extremely friendly. Bob R. And Shawn W. They were very knowledgeable helpful and friendly. Would recommend 100%
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September 2023 by kathy funk
Highly recommend Meyers RV, Apollo (Pittsburgh), Our salesman, Russell Kaiser, was very attentive. Always answered calls and texts and had our answers ASAP. Thank you, Russell, for all your hard work and time with us. (I know we weren't the easiest couple) We can't wait to travel in our Brinkley!! Jim and Kathy
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August 2023 by Scott Bauer
Smitty, and the team, at Meyer’s were fantastic to work with. My family and I gave Smitty very specific requirements for the type of travel trailer we wanted due to towing limitations of our vehicle. Not only did he find a great one, he beat the price of other dealers without having to go back and forth. He knew our budget and wants and met it! Thank you Smitty and the Meyers team for making this experience good for us and being able to make future memories!
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July 2023 by Bob Houghtelin
I stopped at Meyers with a neighbor to look at gently used rv's. The sales staff was tied up, so the manager helped us out. He asked my neighbor a few questions as to what he is in the market for and found something in minutes. He said they worked with he and his wife step by step through the whole process of purchasing their Winnebago. Kudos to you, Meyers RV staff! My neighbors are very happy with the new RV.
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July 2023 by Suzanne Trout
I purchased an RV in February 2023 from meyers Apollo Pittsburgh. During the process of purchasing this it was wonderful never had a problem infact my salesman was amazing and everything went quite smoothly. While I was doing my walk through they reassured me that my heater was broke but they would be fixing it and that there was a recall on my regulator but they would be fixing it also. well it was not fixed ( I have only owed this camper 4 months) my heater is still currently broke after the second time of being fixed and I still have a recall that is showing that it was never fixed. I paid $43,000 for a camper that doesn't have heat. I have repeatedly called them and they do not return phone calls due to having caller ID and nothing has been resolved. DO NOT buy a camper from Apollo Pittsburgh. they will not fix your camper! and they also do not follow up on phone calls!
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June 2023 by Sue T.
I purchased my rv at myers rv in Pittsburgh in February 2023. This was literally the worst mistake I ever made. During the process of buying it everything was wonderful . But from that point on that was it . I did my walk through and was told that my heater was broke and that they would be fixing it I also informed them that my regulator on my propane how to recall . They told me that they would also be taken care of that. Well here we are four months later they have fixed my heater twice and it is still broken and I was informed today through Keystone that I still have a recall on my regulator and it's not fixed . How convenient that I don't have a working heater and my regulator is not fixed ! I have repeatedly called them and they do not call you back due to caller ID there is absolutely no follow up with any of this . I paid $43,000 for a camper that doesn't have heat !
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June 2023 by Kelly C
Purchased a new TT in February of 2021. Sale went fine (of course). Service is a joke. There is always a run-around when making appointments. Then, you drop it off for your appointment only for them to move it and let it sit for weeks and months at a time with the same excuse we've been hearing for 2 years -understaffed... overwhelmed... behind but will get to you... Say they'll call you back and don't. You call in, get the run around again, and sit on hold and still get no answers. We've had to have our TT repaired multiple times because of issues with the original build and then their screwups with putting screws through our walls and through the outside aluminum... 2nd time it's been in for the air conditioning not working. Been sitting in some sub leased lot now for two weeks. They called me the day we dropped it off and left me a vm saying they were pulling it in and asked if I had any other problems for them to look at. They never pulled it in and instead took it and parked it elsewhere. Then denied they ever said they were pulling it in. I have the vm to prove it. We travel for our sons motocross racing and need our camper multiple times throughout the month. Ironically, Myers sponsors AWRCS racing, which we participate in. I would never recommend getting service done there unless you have months to wait & don't have plans on using your camper.
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June 2023 by Matthew Pape
Meyers RV of Pittsburgh is amazing!!! Ash was perfect for helping us get into our new 2022 MPG 2550RB and making sure we got the best offer on our trade! Highly recommend her to all! She is very knowledgeable in this business!! The service guys are great too and really walked me through the coach extremely well and we had a great experience with them as well! This is a place where you can feel at home and they treat you like family! I know my family loves the new camper and looking forward to the new adventures! Thanks again Ash and all the service folks for everything! 5 ⭐️’s to everyone there!
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May 2023 by Cyndi P.
Bought my Travel Trailer in 2016 when it was Schreck RV. Got it inspected there for 3 years. Did not go camping in 2020 and 2021 due to pandemic. Called in December of 2021 to make appointment for inspection had to wait 4 months for appointment. Service was lousy. Did not get the service that Brian promised I would receive. Called in January of 2023 to make appointment for inspection I was told they were booked solid until end of March. I said that was fine I would like to make an appointment for May they said they could not schedule that far in advance. Took my name and number said they would get back to me. They called in April said I couldn't get in until sometime in June. I have since had my camper inspected. I would never recommend this place to anyone. Service was great before Meyer's took over.
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May 2023 by Jesse Trimble
Service department is absolutely horrible. I have had my camper there 3 different times in the past yr a total of 10 weeks to have warranty work done and no work has been completed. If you buy from Apollo location do not use their service department.
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May 2023 by Ronald Himes
Always a pleasant staff BUT my 2022 Imanage by Grand Design has been at their location for close to 7 months now. During my visit, I spoke to a salesman and made it pretty clear to him I had no intention of bringing home my camper since they can't get the warranty work done. I ask them to find me a new camper and buy me out of my present camper. The salesman said he would convey this to the general manager and get back to me, no response so far.
