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November 2024 by Chris De Pasquale
I brought in my mom’s run-of-the-mill wristwatch to have a few of the links removed from the wristband. Not only did they do it quickly and affordably, they were polite and personable and treated me with the same courtesy and professionalism as they did the other customers who were there. I will definitely be back.
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August 2024 by Alan Verostick
When I moved to Philadelphia, I needed a horologist who would be able to maintain and repair my vintage watches. Alexander and Maria have been nothing short of amazing in terms of customer support, repairs, friendliness, and advice since I've been going to them. Top notch work!
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February 2024 by Jeremy Brodovsky
Alex and Maria are the best. If you need jewelry or a watch. This is the place to go!
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January 2024 by David Steinbrink
I would give them a zero if I could. Long story short, I took a working watch in for a new battery and replacement crystal.3 months later they tell me they cannot get the watch to work again and give me back a non working watch. They say that they are not going to spend any more time or energy or this repair. He even said that he knows why it isn't working but that he is not going to fix it because it is too hard and he has spent a lot of time trying to fix it already. Really? Not sure if he is lazy or just incompetent, but all I know is that he wont fix the watch that he claims he knows how to repair. I wouldn't give this guy anything of value to repair. This was a horrible experience with a terrible business. There are much better businesses out there. Buyer beware!
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January 2024 by Miguel Torres
From the minute you walk in, they make you feel welcomed. I needed my watch fixed on the same day, and Alexander took the time in the middle of handling so many other clients to ensure that my watch was fixed so that I could wear it that same day. He also made it a point to show me and explain things on my watch during the process. By far the best and friendliest business I have ever done business with. Thanks Alexander your the best. Happy Holidays.
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December 2023 by David S.
I would give them a zero if I could. They claim to be watch and clock experts. BS. They claim to repair watches but really don't. I took them a working watch for a battery replacement and for a crystal replacement. He changed the battery on the spot to see that it worked. 3 months later he give me back a non working watch. He says that he cannot get it to work again. He said he spent too much time and money already trying to fix it and that he wasn't going to try to fix it any more. He even said that he knew why it wasn't working but he still wasn't going to take the time or energy to fix it. Either that makes him lazy or incompetent. I am suing them in small claims court for the value of a beautiful watch that I cannot wear anymore and that does not work. Do not go to these people for anything.
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November 2023 by zehao cai
Fixed my watch in minutes. Very professional and friendly.
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November 2023 by Ricardo Sears
Beautiful shop with that mom and pop store feel. I definitely recommend it.
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September 2023 by Andy Derrow
Being able to walk into Alex and Maria's shop to have a battery replaced or watch adjusted while I wait is a genuine luxury. Alex is a master at his craft and a joy to talk to. I hope he decides to keep at it for many more years to come!
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June 2023 by Khufu “KAM” Mentuhotep
I visited here a few weeks ago, I received a Seiko watch as a gift. I had to get the watch fitted and links removed. I was greeted soon as I walked through the door with my companion. The woman & gentleman were very friendly and welcoming. They charged me a fair and decent price to change the links. I will be back again for any watch services, I'm Soo happy I found this place.
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March 2023 by Jonathon Vessal
Such warm and welcoming people. I came in purely for a consultation and they were more than happy to spend (a generous amount of) their time with me. If I had to recommend any Jeweler on the Main Line it would be Alexander Horn & Co. Exemplifying service with a smile.
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March 2023 by Jerry Frebowitz
It's always a pleasure stopping by this jewelry shop in Ardmore. The owners are genuinely pleasant as well as knowledgeable about watches, clocks and fine jewelry. I never hesitate to recommend Alexander Horn & Co.
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December 2022 by Colby Gerhart
Extremely friendly service, fixed my watch very quickly. Would recommend this place over anywhere else.
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November 2022 by Karen Bowers
Great people wonderful atmosphere.
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November 2022 by Sheldon Green
Great service...!!!!