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March 2024 by vito vito jr
Hi everyone two guys came to deliver to me a fridge and that day was raining and they got in the house with their shoes on leaving track of mud all over the floor and basement carpet. And dropped the fridge and took the old one and left without offering to clean their shoes mess all over. And left me with new fridge to get it prepare to use from plastic to starafoam and tapes all over the fridge. And then ask the delivery driver how do you shut the water and ice maker he didn't even know. I will not recommend this company go look for other company to buy your appliances. A proffecinal company
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March 2024 by Amrita Singh
Title: A Reliable Choice: Gerhard Appliances Review for Samsung RefrigeratorWhen it comes to purchasing a Samsung refrigerator, Gerhard Appliances emerges as a reliable choice, offering a seamless buying experience coupled with exceptional customer service. Thank you Joanna.From the moment I stepped into Gerhard Appliances, I was greeted by knowledgeable and courteous staff who guided me through their extensive selection of refrigerators. Their expertise in Samsung appliances was evident, as they provided detailed insights into the features and functionalities of each model.After careful consideration, I opted for a Samsung refrigerator that perfectly suited my needs, thanks to the Joanna of the Gerhard Appliances team. Not only did she help me choose the right model, but she also ensured a hassle-free delivery and installation process.
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March 2024 by Ryan P
They have great products and a well laid out showroom. But if you’re not spending 40k on a new kitchen, then expect them to talk down to you.(We were there to buy)
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March 2024 by Kathleen Oldfield
Rachael was wonderful to work with. She was very professional, knowledgeable, honest and patient. And Rachael listened!
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March 2024 by Ildiko Mehes
I purchased a high end washer and dryer set two weeks ago. Both were delivered but the dryer has never worked and we have been getting the runaround for 2 weeks. We have had a technician out, we have been into the store where we got a manager whose only ability seemed to be to repeatedly utter the words “this is our process”. She was absolutely no help. The original salesman simply never called us back after assuring us that he would look into it and call back in an hour. We are being ignored and have been without a dryer—that we paid for—for two weeks. This stonewalling and refusal to make this right is incredibly poor customer service and I would strongly urge avoiding this store entirely. What is extra unacceptable is that this is not a new story for Gerhards—there are many many other people with similar experiences and the store has a reputation for not standing behind any product they sell. If anything goes wrong with an installation or delivery or the new product is defective, they will not do a thing to make it right and you will spend your own time, get the runaround and ultimately pay the price.
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March 2024 by Jim Hausman
Gerhards is the best. ! Don’t go to big box store. They will give you a good price and deliver and install fast.
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March 2024 by Donna Arronson
Everything went very wellService was stellar!
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March 2024 by Laura
Person who installed dishwasher took our garbage disposal electrical line out. We have a very experienced and trustworthy electrician who does our work for us. Dishwasher Guy told my husband it was a fire hazard and he had to do what he did-and our electrician who came to fix the work said he lied to us and didn’t need to do that, just needed to run the plug to the outlet under our sink.
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February 2024 by Nicole Lang
Gerhard’s Appliances is the best! My salesperson Steve Kost was a pleasure to deal with. He’s super helpful and quick to respond to questions. Delivery was quick and easy. Don’t buy from a big box store, go to Gerhard’s !
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February 2024 by Lisa Froio
We had a good experience, the staff knowledgeable and the delivery people were organized and thorough.
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February 2024 by Steven Birdsall
Steve was fantastic to work with. Very responsive and immediately came up with great solutions. I highly recommend Gerhard Appliances and Steve.
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February 2024 by Michael Oeth
Gerhard’s is the only place I go for my appliances. They have everything you need and the sales staff are incredibly knowledgeable and helpful. Delivery was easy and painless.
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February 2024 by Anne De Papp
Was able to purchase a beautiful new wine fridge over a holiday weekend and have it delivered and installed within 48 hours. Very efficient and excellent customer service!
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February 2024 by Lisa T.
Today we drove 35 minutes to the Ardmore store to look for a high-end range and a new dishwasher. Joanna was the rudest salesperson I have ever had. She scolded me for having too many questions; we are serious cooks and had a lot of questions! We have automatically taken our business to Gerhard's over the years but no longer will.
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February 2024 by Racqueal Howard
I purchased a $1200 Maytag dishwasher from the Ardmore location. When it was delivered it didn’t work and instead of them bringing me a new dishwasher they had me schedule a service appointment. They service guy fixed the issue but it’s been 3 months and now I have another issue. Never again will I patron this business. They sell junk/discontinued appliances then mark up the pricing.
