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February 2024 by Rachel Sharp
Had a great experience buying an anniversary band at Giannini! I had no idea about what I wanted, but they helped to narrow down some options and ordered a bunch of example rings and stones for me to see. They were very patient as I decided, and I'm so happy with the final ring! We'll be back in the future :)
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January 2024 by Magnolia M.
Giannini Jewelers is in the heart of Ardmore. I took a ring in to be cleaned. John was very helpful and my ring looks sparkling and new. Excellent service!
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November 2023 by Tagg McGurrin
I bought my brother a ring to replicate a ring my grandmother gave to my father decades ago. I saved money over a long period of time to buy this ring with the thought that it could be passed down to future generations. My brother needed to adjust the ring to the right size and chose to trust Giannini with his gift.Unfortunately, Giannini resized the ring with no regard to the sentimental engraving on the inside of the band, cutting off the full letter, “J.” Mistakes happen and relying on Giannini as professionals in the field, my brother took the ring back to simply replace the engraved “J.”Much to my dismay and my brother’s disappointment, Giannini massacred the engraved “J,” callously butchering the engraving. Not only was it not even close to the original engraving, but it also appeared to have been inscribed by a sharp rock- not at all the quality one would expect from a purportedly reputable jeweler.However, always giving the benefit of the doubt, I called Giannini to inquire what may have happened and how we might be able to repair the now damaged ring- again, one I saved money to buy. John answered the phone and immediately seemed to know exactly what I was talking about- perhaps an indication he was well aware of the lousy work performed. Despite my own feelings, I deferentially inquired how something like this could have happened and, more importantly, how we could resolve the issue.Shockingly, John seemed apathetic and devoid of concern. He stated that, “engravings come in all shapes and sizes” and it was not reasonable to expect that “we would be able to match the original engraving.” After describing that, regardless of those comments, the engraving was still “was truly unacceptable and looked like it was chiseled in with a rock,” John told me that he “stands behind his work and every engraver is different.”It became clear that John didn’t care that he ruined my brother’s gift and, of particular note, never apologized for not meeting the bare minimum quality he professed to stand behind. The photo should speak for itself and I hope this review serves as a warning for other potential customers.P.S.- I never stated that I wanted any money back or threatened any action against Giannini. Perhaps thinking even an apology would be possible was a mistake.
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March 2023 by doug friese
I bought an engagement ring at Giannini and was impressed with their friendly, low-pressure approach. John walked me through the process of getting a custom setting and showed me a variety of diamonds within my budget. My ring design was tricky for other jewelers but Giannini delivered. Most importantly, my fiancé loves the ring!
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March 2023 by Doug F.
I bought an engagement ring at Giannini's and was impressed with their friendly, low-pressure approach. John walked me through the process of getting a custom setting and showed me a variety of diamonds within my budget. My ring design was tricky for other jewelers but Giannini delivered. Most importantly, my fiancé loves the ring!
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July 2022 by Patricia Cermignano
My family has been going to Giannini Jewelers for years and has always had a great experience! They make and sell high quality jewelry, and everyone who works there is so kind and helpful. I recently had a necklace made for my wedding. The process could not have been easier, and my necklace turned out beautifully.
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April 2022 by Toia Lett
Hello My name is Toia.I have an ankle bracelet and a beautiful chain with my puppy’s name!It was a gift and it means the world to me!I never take it off much.I have had it break a few times,which has been my own fault.The class and kindness these people exemplify towards me as a customer is hands down some of the best treatment I’ve received in a jewelry store.Their craftsmanship with my repair has been meticulous and thorough down to the details! I also love how warm and inviting their new location is and it’s just a few doors down from the old location.Thank you ALL for continually doing it the old fashion way!THE RIGHT WAY!!You truly are great pioneers in the jewelry business.Good day Giannani!
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December 2021 by Sydney N.
My fiancé and I are getting married in January 2022 and we were very late with choosing wedding bands. I worked with John at Giannini and he was absolutely fabulous. We are from NYC and he went above and beyond to work with me via email and phone exchanging photos to make sure I was getting the wedding band of my dreams. Not only did they make my band in less than a week but it was even more beautiful than I imagined! I also must add that the ring was made during Christmas week which I am sure is even busier than usual. To top it all off John even gave us a bottle of champagne. Words cannot express how grateful I am to have found such a great jeweler. I HIGHLY recommend working with Giannini and I will definitely be back for all of my jewelry needs. This place deserves 10 stars!
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October 2021 by Jean Warner Borowiec
John and Marian did an outstanding job with designing my ring. I highly recommend them. They went above and beyond. Thanks for everything.
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August 2021 by Jeff Condron
John was incredible throughout the whole process of shopping for an engagement ring. He gave me a quick crash course on all the essentials and made sure that we found the perfect diamond and mounting. He worked with me and my budget, was able to get the ring completed in a short turnaround, and the result was amazing. My fiancé absolutely loves the ring and we both would recommend Giannini to anyone looking for wedding or engagement rings and any other jewelry need!
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May 2021 by Ali Taghavi
A lite gem of a place with good range of jewelry. But one of ladies that works there needs to learn to be a little more gracias to customers! She wasn't even helpful to her colleague .
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March 2021 by Maxwell Scheinfield
Absolutely five start experience. I purchased an engagement ring and two wedding bands in 2016. They were able to custom design the engagement ring from the ideas I brought and incorporate an heirloom diamond. My wife was floored. The same ring would have cost double at your typical jeweler and I even paid about 1/3 of the appraised value. The only drawback is the lack of online presence, so you'd have to visit in person to get the best service.
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August 2020 by joseph m gargano
Staff was rude and dismissive. The one woman made fun of the wedding band that my fiancé bought for me. She then started answering the questions of the customer behind me, and put my ring aside: both staff members cast dirty looks at me, as though they were annoyed with me, that I was wasting their precious time. Perhaps it was because it was 430 pm and there were only 30 mins of business hours left. I had to pick up my ring and say something to the staff member to get her attention again. She went on to tell me that I would either need to return the ring and buy something in my size or I would have to get gold added to the ring, which could cost me up to $600. I told the woman thank you and that I would think about it. And then I left. I will never ever go back to PJ Giannini again. My wedding is in less than two months and I was hoping for someone to help me. Instead I got resentment and high estimate. Didn’t even get a congratulations. It was a terrible experience that left me feeling empty. I had to explain all of this to my poor fiancé who took money from her savings to buy me this ring. When I told the staff member what the ring cost, she sneered at me and rolled her eyes at me. So rude. Thank you but no thank you. I’ll find a jeweler who can both help me and treat me like a human being.
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August 2020 by F G.
Great place and the professional/friendly interactions made the diamonds buying experience much easier and enjoyable. Marian assisted with me with making the decision between a lab grown and natural diamond. I'm very pleased with the product, price, and the future relationship with this jeweler
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May 2020 by Mark Burgmann
I had an amazing and enjoyable experience shopping for an engagement and then wedding rings at Giannini Jewelers. My fiancée absolutely loved the ring that Giannini Jewelers made for her. She got lots of compliments and so did I for doing a good job picking it out. I just had a vision of what she would like and Mr. I and Giannini took care of the rest. The finished product Giannini Jewelers made is perfect! From the beginning, I received such genuine, honest, and personal advice and service. Mr. I walked me through the process, explained and showed to me all of the gems and settings and different qualities. He took his time, never pressured or forced anything on me, and wasn't just trying to sell or up-sell. He listened and worked with me and helped create something special and personal. He really cares and wants his customers to love what he does for them. This family business is so superior to the other jewelry businesses that I initially considered, from service to quality to price. I'm thrilled that I found them and will be going back!My wife and I went back for wedding rings, and Giannini Jewelers took so much time to help us and make sure we got exactly what we wanted and when we wanted, including when our last minute decision led to a rush order. They got the rings to us and went above and beyond to do it! They also cleaned and fixed up my mother-in-law's bracelet that my wife wore on the wedding day. This meant a lot to us. I can't thank and recommend them enough.
