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April 2025 by Bagpipes FAO
Not recommended
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March 2025 by Soul Win
The new manager who is an African lady makes this branch feel like home. I always look forward to visiting the branch. She is full of energy and always ready to help. She is also good and stern at presenting the banks products. Sometimes I just wanna hear her talk. The branch is however short-staffed, which is not good as I sometimes have to go out to use the ATM. .
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July 2024 by charles carter
This branch is one of the most unperfessional places to conduct any business with because of the African American woman with the Caribbean accent and short hair, she needs some new training because she seems to be in some type of management role at this branch and when the branch down sizes should let her go she is very slow for any banking settings and just a nasty representative of Santander bank
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February 2024 by Joey Hoffman
I'm only giving this bank a 1 star because of the great bank tellers. Customer Service at this Branch is extremely lazy. Absolutely zero help
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February 2024 by Marta
Absolutely fantastic experience every time I am there. The clerk ladies are kind, helpful and very friendly. I could not have asked for a better service. Thank you
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September 2023 by Whatsup Again
purple chick hates off of wealthy people because of her background . always rushing people out of banks can't count and just always wanna be noticed she looks like she came to America should be more humbled you made it past the boat, took her name tag off so I wouldn’t report I have so much to prove how I was discriminated if I was one of them white people that was after me being severed she wouldn’t of treated me like that .. she threw 2 black people out that day turned their service down and was constantly picking with people when she’s not even helping them. Her last name is Jhonson and the police can’t pronounce her name it’s an African name but jhonson. Ashame how hateful people are god don’t like ugly.. I walked in there early she turned my business down before knowing what I had which was way less than usual, she kept harassing me and not even helping people and she’s a specialist not a teller bickering with .. then she called a manger the mangas said. Finish your deposit then after she lied or she either got mad and help us then said don’t come back and we are closing your account then I called someone to put something in they account she then turned them down not even a teller that is saying this . Also she said she’s closing people accounts calling people names saying they are on drugs jealousy
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May 2022 by Tia Seel
I prefer to go this branch. Staff is very friendly , knowledge, and helpful. I appreciate that so very much .
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February 2021 by R L
Nice and friendly bank staff
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August 2020 by Miranda Wagner Bush
The branch manager, Dan, and the staff are outstanding. Very friendly, outgoing and helpful group.
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August 2020 by blue waters
Donna is the very best! Donna, if you weren't there we wouldn't be either. Thanks for great service all the time!
Glad to see the manager you had there is gone. Mr. rude and arrogant was no asset to the bank.
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July 2020 by Patricia Carrozza
Donna is the very best! Donna, if you weren't there we wouldn't be either. Thanks for great service all the time!Glad to see the manager you had there is gone. Mr. rude and arrogant was no asset to the bank.
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August 2019 by Philly Phan Shad
Great service
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June 2019 by Big K.
Worst bank ever . James terrible manager and unprofessional. They cheating on fees and many others and will close the accounts without letting you know like a mafia Trash bank stay away !!$
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April 2019 by Summer G.
Santander bank is the WORST bank anywhere!!! I have had three bad experiences at this bank. First and foremost the ATM are very restrictive. Santander debit card doesn't allow withdrawal from any Wawa ATM that means a $3.00 charge this is very inconvenient for so many reasons. That means I either go to CVS or Santander ATM. My second experience I was charged an overdraft fee after I paid a bill from the wrong account. I called and emailed that I would transfer the money immediately. The CSR never mentioned that the bill would be rejected as a overdraft. The CSR said she would note the account. Now the third and last straw. I visited the Ardmore branch to request foreign currency. The branch manager James is a super douch he signed off on the amount calculated by CSR. On Saturday 04/20/19 I went to pick up my currency James signed off on the amount the CSR wrote without actually doing the math so I was shorted a additional $5.00 on top of all the other fees and lousy exchange rate. Now here is the kicker, when I called James on not actually verifying the amount and just siging off his response was, it is what it is!! Well James what it is.....is that you did not do your job and double the CSR calculation. This man could given two sh**ts and he no problem saying in his own limited and lame verbiage.
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March 2019 by Shad Bourdeau
Great service
