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October 2023 by Nicole Simmons
Dyers amazed me! Went in to get links from watch removed. So friendly. Quick & officiant, affordable.Also dropped off jewelers from 9years ago I never picked up. Thought I’d never see it Evian. Would of never expected them to hold on to it long. BUT THEY DID! They still had it. What a great surprise. Made my dayDefinitely will be my go to jeweler now
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October 2023 by ann dasilva
Great shop- repairs done on site, very friendly, dependable , and reasonable prices.
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June 2023 by V P.
I would NOT recommend this location for a multitude of reasons, primarily including unprofessional, unkept promises, and not caring for our possessions. An engagement ring and wedding band were dropped off for appraisal and resizing. They were brought in on a Tuesday under the condition that it would be done on the following Saturday at the latest due to a traveling date. Saturday afternoon we call to see if they are ready for pick up. We speak to one of the employees and it's as if they did not pick up and inspect anything until we called. The man asks if we are aware of "what we have" and claims how we never shared the information that this was a lab grown diamond set and is only seeing this at the moment... even though we left paperwork with them that even says on the cover "lab grown diamond". The man states how they are unequipped to appraise a lab grown diamond without referencing additional paperwork he does not have ready, and he could maybe have it done on the following Tuesday. Note they had the rings in their possession for 4.5 days and did not contact us at all about any issues. The man also said that there were zero notes about resizing. We come to pick up the ring set because we would be unable to pick up at a later date. The woman we spoke to before proceeds to gaslight about everything and saying that they were going to have it done by Tuesday but "try for Saturday" (even tho the paper slip was clearly written and circled Saturday). Having the appraisal/resizing done by Saturday was the one condition we left the rings with them. She proceeds to speak to us in a condescending tone and say how after we return from our travels that they can do what we requested. We ask how was it unclear that this was lab grown, and she replies "oh we knew, it says it right here." But then why was there confusion and issues? She gives us the ring box back that is a light pink color and it is returned DIRTY AND DISCOLORED inside AND out, and additionally my small jewelry cloth inside was missing. I asked for it back and she brings back one, that was dirty and not mine, she brings back another and again not mine and is dirty. She then did supply me with a new one which we appreciated. We get back the paperwork and the casing has sticky markings with the label on the packaging of the pamphlet partially peeled off, and not able to stick down due to some sort of dirty substance. Not once did anyone apologize for anything.
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June 2023 by Liline
This is my go to place whenever I have any jewelery that needs repairs the staff are wonderful the price is amazing the service is fast, The last time I was there one of the beautiful lady there offered to clean my ring for me free of charge .of course I highly recommend Dyer's Jewelers, If you have an engagement coming up you need to surprise your significant other or just to get a birthday gift , or you have a beautiful Piece of Jewelry that you need to get repair.
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February 2023 by Michelle Nagy
It’s super refreshing to walk into a business and be greeted so nicely.This was my first visit and I was very impressed with the staff and how professional and pleasant they were.
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December 2022 by Angela Brooks
They are the most insensitive group of people. I will never go to them again.
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August 2022 by John Stanaitis
I have been waiting for awhile to write a good review for this small business! I wanted to post this with the pictures! I could not be any more happier with the stunning rings and excellent services. Bill and Lisa walked me through the Diamond sales process and guided me in the right direction. Never once did I feel uncomfortable and knew I can trust them. They did not pressure me on anything! The service and repair work is also phenomenal! Bill is truly an artist with the work he does and I’m amazed at what he is able to do. My wife loves her rings and yes they made her cry for hours. Men if you need a ring for your girl please go here. Don’t waste your time with box store sales junk. Give Bill a visit and see for yourself the wonderful diamond rings and jewelry he has to offer. The great thing is that he can customize your ring! You do not have to buy what you see on the shelves! You can switch the diamond and or mount. He is very flexible. He will also protect you and make sure that you are buying an authentic Diamond and not a lab grown fake diamond. Thank you Dyers for the years of great service. I learned so much!
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July 2022 by Lone Wolf
I had 2 different rings worked on at Dyer's jewelers. One was a pinky ring with a large ruby that had imperfections I wanted polished out and the 2nd was a ring that was missing one of several Garnets..The price the owner quoted to polish the ruby and replace the Garnett was very fair and the staff was great. Not only waseveryone friendly and engaging they where also very knowledgeable..When I returned to pick the finished rings up I was blown away at what a great job they did..The ring missing a Garnett looked exactly as I remembered it...They matched the stone size/color perfectly and the Ruby needing polished looked phenomenal.I highly recommend this Jeweler based on the quality of their work , fair pricing and excellent staff...This is the place to goP.s. Don't go in with a Dallas Shirt lol...
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June 2022 by A&R Mower repair
Engagement ring came out better than expected!! Bill is an artist and does amazing work. Lisa was so pleasant and helpful from start to finish. Can not wait to return to purchase the wedding band. Support local small business!!
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June 2022 by Bradford Marshall
Please DO NOT trust them with your jewelry! If I could give one star, I would! I took two ankle bracelets there to both be shortened. They were a valuable gift purchased in India from a friend. Obviously, I wanted them both to be the same length and that is also what the saleswoman wrote on the order slip. When I went the first time to pick them up, one was A LOT shorter than the other and would not fit my ankle. So, the saleswoman said she would have them add a piece back in to make it the same length as the other one. When I went back to get them, they did not add a piece back, but instead added multiple loops to the clasp to make up the length. It looks absolutely ridiculous because all you can see is this long string of loops! When I said this is not what was to be done, the two jewelers (a man and a woman) both became extremely belligerent and were yelling at me and the saleswoman that they could not add it back because it would "freeze up" the bracelet (this makes no sense at all!) and screamed "that's it, there's nothing else!". They are both the most miserable, nastiest business people I have ever dealt with. I was very upset and told them that they ruined a beautiful piece of jewelry. If they cannot even make a simple size adjustment to a bracelet, they should definitely should not be in the jewelry business! They did not charge me but this was little consolation for ruining my jewelry and a meaningful gift. The only good thing I can say is that the two saleswomen I encountered (both named Lisa) were very nice, friendly and professional. - Bernice Marshall
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May 2022 by Albert Billinger
Hit a grand slam with my engagement ring!!! Absolutely stunning and perfect! Bill is an artist. Lisa was a pleasure to deal with from start to finish. See both of you very soon for the wedding band. Shop Local! Always support small business.
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March 2022 by Dom Mustang 94
Had service done here numerous times no issues. They are the best to go to even tho they are booked up it did take about 2 weeks to get my items done but well worth the wait.
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March 2022 by Don Davies
Good service and good prices on everything
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February 2022 by Kathi F.
prompt, friendly and professional. definitely my new jeweler! good variety of gifts and no site repairs.
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February 2022 by Karen Sloan
Yesterday I was in to get a new ring guard. The Girl was very polite, who waited on me. She showed the owner my ring. I have several pieces that this owner made and bought besides this ring I brought in. The owner is sitting there right by me, while I’m at the counter, waiting, she even shows him the ring, ( you would always say hello, and commented on this piece of jewelry I bought from you in the past) he can see me , no hello and totally ignored me. Found it quite odd and rude , since we have supported his business , several times. Respect and kindness is key in my book. At least the girl waiting on me was nice and pleasant. Didn’t feel welcomed, will not be returning.
