KDI Office Technology is a fast-growing, independent provider of office technology in the mid-Atlantic region. As a family-owned business with a $42 million revenue, KDI combines large-scale resources with personalized service and family values. Their experienced and professional team is skilled at understanding complex needs, offering the right technology solutions, and ensuring smooth operation around the clock. Customers appreciate their knowledgeable staff who guide them through options, provide efficient installations, and deliver comprehensive training to make sure users are comfortable with new equipment. KDI’s team is also attentive to follow-up support, promptly addressing concerns and maintaining high customer satisfaction. Their maintenance and support services are top-notch, with quick responses to questions or issues. Customers consistently praise KDI for their professionalism, dedication, and commitment to customer service, often highlighting their ability to handle both big and small problems effectively. Many clients have enjoyed long-term relationships with KDI, trusting them for over 10 years and recommending their services confidently. Overall, KDI stands out as a reliable, customer-focused company that offers the latest technology, expert guidance, and exceptional support, making them a valued partner for businesses seeking office solutions.
KDI has been wonderful. They are so thorough and were patient as we transitioned to them for our copier/plotter needs. We liked them so much we are interviewing them to bring them in as our IT company! It was an absolute pleasure working with Susan Rosen and Jason Tomafsky!
March 2024
Wonderful company, terrific customer service and very professional!
March 2024
Our rep was professional and efficient. He had to order a part and kept track of the order status so he could return to install it as soon as the part arrived.
