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March 2024 by Roman Grigorenko
Never had in issue with this place. Most recently, I went in for a passport renewal, the lady there helped me a ton and even caught that I was shipping to the old PO Box and corrected it. Got my passport very fast thanks to her.
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February 2024 by Melissa DiBacco
Worst customer service ever. Late opening and don’t even give the 6-7 people waiting in line a heads up and maybe an ETA on when they may be open. Problems are part of normal sometimes but it takes 5 seconds to say “sorry we are having an issue but hope to have it cleared up in the next 10 minutes”. They haven’t said anything. It’s rude but it’s what I’ve come to expect from this location since the prior guy retired.
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December 2023 by OBXBYO OBXBYO
I just think they need to get on the ball with departing packages, it really as come to the point where it’s a big problem, every package that comes to Aston pa always sits there for so long,
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December 2023 by Gavin Murray
Where tf is my package. It’s been sitting here for 5 days ?
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August 2023 by Jennie Strack
Unbelievably the rudest employees ever!!! These people don't want to work, or help anyone, the woman with the pink hair didn't speak a word, it was just lip smacks when she waited on us, told her to have a great day and it was more sound effects... She should be fired immediately!!!
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July 2023 by Greg Bork
Ugh so many whiners reviewing this place, god forbid an employee who is working by themselves all day gets to take a break and grab something to eat. Don’t listen to them, these guys are awesome. They do a hell of a job for being short staffed. Best post office in the area.
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April 2023 by Arnold Sapp
Customer service has consistently been great throughout the years. -LNowell
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February 2023 by Cheese Gaming
Today is January 23, 2023, 2:45 pm. They are "closed for lunch" until 3:15 ... they close at 4. This is the THIRD TIME I've been here in a month that they've been "closed for lunch". I've counted 8 people in the past 10 minutes go in, and have come right out because they're "closed". LOVE seeing my tax dollars at work. This is getting ridiculous. So, I'm just going to ride over to UPS, where I'll be going from now on.
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February 2023 by william ahern
Perfect example of how government workers will perform when they know there's a "No Firing Policy". Unfortunately, I think this particular branch is beyond repair.
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December 2022 by Pamela Anthony Anthony
I would give zero stars if possible. The girl that works here with the glasses and strawberry hair is the most rudest person I ever saw in customer service in my life. She might be a good worker for you guys, but she treats her customers horrible. But I guess it’s just about having a body there… who cares how your customers are treated . Sad!!!! Everybody I know tries to go to the one in media because you’re so rude in Aston !
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November 2022 by MrSEANCARPENTER1
Computer down again, don't know how they stay in business!
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July 2022 by Ken Hope
The guy that works there mocks people. You would think that the USPS would have minimum hiring standards but that does not appear to be the case.
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June 2022 by Joseph L. Annaruma
How is it that a U.S. government office is closed due to staffing issues? It's 2pm on a Wednesday, and there is a sign on the door stating that they closed early due to a staffing shortage. I am watching a steady stream of customers come in, only to find the counter is closed. This is unacceptable
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May 2022 by 1ofakyn Ruiz
If I could give it zero stars I would. Lisa has an incredibly short fuse to be in the customer service business. It's a shame that treats her customers the way she does AND gets away with it.
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February 2022 by M B
Got here at 1:00 on a Thursday and the window is closed. The lady says she's going to lunch and will be back at 2:30... So it closes for 1.5 hours because I guess they have no other staff? Annoying.
