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March 2024 by Daniel Flora
Worst Dunkin in Pittsburgh !!!!
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March 2024 by Mike Dunn
Sllllllooooooowwwwww doesn’t even begin to describe the service here, just appalled, new management is much needed here.
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February 2024 by AllThingsJanaiK
If I could put zero stars I would. Dunkin makes you want to give in and go STRAIGHT to Starbucks bc at least you’ll actually receive quality service and exactly what you paid for. The manager, Rebecca, is a pushover and allows the workers to be rude and nasty with customers even though they are the ones in the wrong. They didn’t get my order right and proceeded to hand me JUST ANYTHING, might have been someone else’s order but it sure wasn’t mine. The drive through young lady rushed us while we were placing our order and then didn’t take accountability when we noticed it was NOT WHAT WE ASKED FOR OR PAID FOR. It’s like they just give you what THEY want to give you instead of what you’re spending your hard earned American dollars for. Left very disappointed and hungry. I guess that what I get for thinking “America runs on Dunkin”
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February 2024 by K'yara Tyler
Had the worst experience the short overweight lady working in the kitchen had the nastiest attitude why apply for a job in this field if you will have a bad attitude and provide poor service? Someone will compensate me for the burn I received for her not putting the lid on my coffee cup correctly she needs fired asap!! This is scary to have some like this working around food :(
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February 2024 by Daniel Alicea
Drive thru: Very nice lady at the window. Ordered my coffee w sugar and they forgot to add it. Already had left the area when I tasted the coffee.
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October 2023 by Daniel Walters
Unfortunately the food we received (doughnuts, coffee, and a sandwich) were all bad. The doughnuts tasted like they were sitting out a long time, the coffee was good but actually wasn't what had been ordered, and the sandwich was fine. The reason they are getting 4 stars is because the service was great. The lady at the window was very friendly.
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September 2023 by Don Swisher
They're always out of everything bagles and frosted doughnuts. How? These are common items that need to be in
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September 2023 by marcus daniel
April an her crew are the best even my dog loves them.
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September 2023 by Julie Grabiak
Sat at the drive thru speaker for literally 15 minutes. From 11:58am-12:13pm. We were asked to wait a few times. Once someone finally took our order there were no apologies, no discounts, nothing. Literally no acknowledgment. We drove over here from the south hills because we always considered this to be the better Dunkin. Sorely disappointed. I understand things go wrong and can cause a wait, but there’s no excuse to not acknowledge it.
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September 2023 by Kaitlynn S.
service was very slow and there were a lot of workers in the store so i don't think there was any reason for that. my sister got a drink and her cup leaked, she got another cup from the staff and that one also leaked all over her white uniform. i got a strawberry dragonfruit refresher and it genuinely was so nasty that i took two sips of it and threw it out in the store.
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August 2023 by Nathan P Gratner
Food there tends to be great, however there does tend to be a lack of options, this time they had practically zero doughnuts available! Is still quite a good choice if Lincoln bakery is not open. Would recommend if it has stock.
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July 2023 by Chrystine
Ordered a macchiato and they had stirred it when it's supposed to be served in layers. The flavor was pretty good but I like my macchiato layered when served.
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July 2023 by Nightra Burkhardt
This Dunkin donuts is not that good. Their employee turnover rate is horrible. They're idea of getting new employees is a joke. Don't work there unless u want to get laid off. I'm not kidding. I used to work there. Now I just hate seeing the same thing done to so many others.
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June 2023 by Gail Foster
I frequent this Dunkin but it's really hit-or-miss. The drinks are usually pretty good but less consistent than at other locations. The prep time for mobile orders and the service varies a lot, but there seems to be a lot of staff turnover and they appear understaffed a
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June 2023 by TJ Joseph
Super friendly staff and they are usually fairly quick with the drive thru. Removed one star because the location is starting to look a bit dated. It could use a renovation, especially when there is a gleaming new Starbucks one block over.
