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November 2023 by Larry J Musgrave
Lazy employees. I watched them send my lug nuts home with an air gun like they've never heard of a torque wrench, and they couldn't be bothered to learn my tpms location after rotating my tires. I'd rather they just left them. I wouldn't bring a toaster to them, yet alone my vehicles.Certifications don't mean you're not lazy and cut corners. When you cut a corner, you're left with two more corners. Time to retire.
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October 2023 by Mark Wise
They explain the repairs needed. Do great work.
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June 2023 by Joe Gould
Fast, great service. It's an uncommon combo today, unfortunately!
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March 2023 by Emily
Honest and fair. I’ve been going to different Protech auto group locations for all my car needs for years. I will continue to go there because of how honest the technicians are, which is a rare trait. A trait that I've seen in many Protech locations, so they must be owned by good people with a good morale compass. They are very reasonably priced and will never recommend a service that isn’t truly needed. They go above and beyond to take care of their customers, and seem like truly good people. I have had some bad experiences with car shops before and am very grateful to have a place like Protech auto group, near by, for all my car needs.Services: Tires
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March 2023 by Matt Marangone
DO NOT TAKE YOUR VEHICLE TO THIS PKACE!!!! Worst experience ever!! Terrible customer service from Jason. Way over priced! And completely under experienced!!! I took my truck there for an alignment! A newer truck with low miles! Only when the truck was ready to be picked up did Jason inform me that my alignment was unable to be done because of a bolt. However my truck drove fine just a little off on the alignment! Getting my truck back, it shakes going down the road! Hitting bumps it bounces and drives wayyyyy out of alignment! If I let me steering wheel go the truck immediately swerves off the road! I have to hold my steering wheel from turning right!! So they couldn’t do it because of a bolt (which was a lie) and made the one side way out of alignment! So now my wheels are fighting the road and now I have to take my truck to get another place to have this corrected! Mind you I am a mechanic just don’t have access to an alignment machine! I switched from a dealership to semi trucks so can’t do it myself anymore! They had no clue what they were talking about! Very disturbing that they would let people’s vehicles leave worse then they came!! I REPEAT ABSOLUTELY DO BIT TAKE YOUR VEHICLE HERE IF YOU WANT SOMETHING DONE RIGHT!!! Save yourself the headache!!!Service: Wheel alignment
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January 2023 by Lisa Brosky
I've been using Baden Protech for years even though it's not the closest place because I trust them to do necessary maintenance and repairs without upselling. I had a battery problem last weekend and stopped in without an appointment. Chris was great and took care of it for me same day. Highly recommendServices: Battery
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October 2022 by Dara York
I had a nail in my tire. Protech auto in Baden booked me an appointment for the same day. The staff was wonderful. They had me in and out in less than 45 minutes. Great place for auto services!!!
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August 2022 by Mark S
Great prices and they keep me rolling. Jason breaks things down clear and concise.
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February 2022 by Hot Rod
Needed a gasket and two bolts replaced on my gmc savana van that has 20,000 miles on it $800 later they replaced full exhaust from cat converter to tailpipe. I'll never go there again.
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December 2021 by mark hoag
Great team. They stayed open 2 hours after the close time to get the work done . Highly recommend them.
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December 2021 by Rick
Everything always gets fixed in a timely and correct manner
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October 2021 by Ryan Sheleheda
Worst experience ever. They lied about my breaks failing when I worked on cars 20 plus years. I would not recommend them at all. They over charge and lie about what needs done. They lied to my girlfriends face saying she needed all four breaks done when they didn't then they lied about them not stripping out her lug nuts. They are NOT a real mechanic shop they are liers and crooks.Service: Brakes
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May 2021 by Renee Nay
Awesome place great work and prices are fair.
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February 2021 by Bob Kotoff
I had a problem contacted owner of company paul within 1 day had app for this sat just left everything fixed an done right!!!!! All personnel were great especially the mechanic great guys great owner ! If u hav a problem they stand behind it!
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January 2021 by Michael Fike
Fast service, Friendly People.
