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November 2023 by Caleb Daniels
Ed was my contact and he was very professional and friendly. Did a great job explaining the process and would highly recommend him.Thank you again !
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November 2023 by rob rogers
Bought a car last week through a trade in. It was a fairly pleasant experience. The salesman, nick was helpful and knew his cars. Wayne, the finance person was awesome. A gentleman who's name I forget was doing the negotiating. That process went on way too long. I've often resisted going to a dealership because of the back and forth, annoying game that's played where the sales people say, "well, I'll have to take this to my mgr..." Then the Mgr comes out and doesn't accept our offer after we say, 'this is what we're looking for and don't want go back and forth forever. We also got much less than we were expecting for our trade based on what research we did. We were close to leaving but got to a somewhat acceptable compromise. It could've taken much less time. So annoying. Overall, the experience was OK, though i won't be back.,
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October 2023 by Tom Brown
Last week my wife and I bought a used 2020 Kia Sportage. We were quickly approached by River who talked to us and took us for a test drive, River was extremely knowledgeable about the vehicle.Then we were introduced to Wayne the finance manager who also made us comfortable. The whole experience was great. Hopefully the service will be as good. Thanks again River and Wayne.
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October 2023 by Alan Hazelwood
Service is good but pricey.Example Air filter cost $19-29 ad it is a 10 minute job. You priced it at $59. If it were reasonable I would have you do it.
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September 2023 by TAMMY MEEKINS
Not a great experience at this dealership. Drove 30 minutes after being contacted on the phone by a sales rep, claiming to want to work with us for turning in our lease and leasing a new vehicle. We were told to ask for a particular salesman when we got there and he was nowhere to be found and when we asked for him, we were dismissed. We were not offered a test drive on any of the vehicles we inquired about and were actually told that the car the salesman was trying to push, was too expensive for us. Showroom and restrooms were dirty. Overall bad experience.
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September 2023 by La'Tricia Bouler (Mrs.B)
My husband and I were at a point in our car shopping period where we both were ready to give up. Bad experience with too many car deanships in the area. One evening driving by Wright in Ambridge, PA, my husband said, let's just drive through the lot. No knowing they were still open at 7:30pm. We walked around for a few and was even able to test drive a SUV. Justin stayed over pass 8pm closing time to help us. We loved the car we test drove but, not the one we purchase. Every single person we talked to at Wright was helpful and a true breathe of fresh air.Wright in Ambridge, PA turned my awful car shopping experience into the best car buying experience I have ever had. My husband and I were looking for certain features in our new SUV. Low miles, no older than 4 years and move for our growing teens. My husband and I were able to find everything we wanted and more, with our brand new 2024 Chevy Equinox, RS. Definitely can't beat low miles when it only had 5 miles.From Evan, Justin and of course the amazing Ben. Everyone in the finance department (Please forgive me, I forgot the three that worked with us in that department). However, everyone was beyond great to my husband and I. I'm still smiling from ear to ear. Telling EVERYONE to go to Wright in Ambridge, PA for their next car purchase.Thank you all againAll Smiles :).
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September 2023 by kerry sack
Amazing service! Great attention to detail. If you want prices and work that you can trust, definitely recommend. I drive out of my way because I know that I won't be over charged or have the repairs padded. My local dealership quoted me $1k over the work that Tom Davis did for me! As I waited, I watched them give that same excellent service whether it was batteries in key fobs, spare keys needed ASAP or major repairs. Top notch.
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August 2023 by Carlee Riegel
I just bought my first car alone and could not be more pleased with my experience here. The gentleman who helped me throughout the entire process was so kind and personable, as well as the man in finance. They made sure I had all of the information and knew my options well. They called as many banks as they could to get me the best rate and even called a bank back to inform them that their offer was not the best. I definitely recommend this dealership to anyone who would be interested in their cars (especially if you are trying to buy a Honda from a Chevy, Buick, GMC lot ;) ).
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August 2023 by Mallory Foreman
Nick was a fantastic salesman through my process of dealing with Wright to purchase a new SUV, however, I had gotten insurance on my new car, taken out a loan, and about to sign paperwork for it, when they then realized they couldn’t sell the car to me due to them purchasing it themselves for a rental. When finding this out they let me know they would have to either put 1000 miles on it or wait 30 days for them to be able to sell it to me, but the GM did not seem willing at all to lower the price or do anything for my inconvenience. I honestly would’ve still purchased the vehicle if they were willing to lower the price or throw in something extra for the trouble because of how great Nick was with us. I would definitely recommend Nick to anyone, but be super careful, don’t take out a loan or insurance on your new car until you can make sure the deals actually happens.
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August 2023 by Shortbear807 ..
Attempted to buy a new Chevy Trax. After spending the day working with dealer and credit union, we went to sign papers and take delivery. Was informed after all this, the car WAS NOT for sale. Dealer got it for another purpose. After two days of trying to figure this out, we dropped any car purchase and will buy from someplace else. Now it's back to redoing the loan and canceling car insurance. What a mess and showing this dealer is unable to manage their own inventory. Won't attempt to buy here again. Buy the way, the salesman was good to work with. Sorry he got caught up in someone else's lack of detail.
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July 2023 by Bethany Elizabeth
Everybody was super nice and welcoming. Ed helped me with my suv. He was super attentive, and made sure to explain the process thoroughly. Any interactions I’ve had with Wright dealership has always been positive, and I will continue to go to them. Highly recommend!
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July 2023 by Brian Snodgrass
Terrible experience, assumed since most of the paperwork said it was a Denali and I even asked, then to find out the day after I bought it was an SLT!!! I left a voicemail to manager the next day and he passed it on to the salesman and he never got back to me after I told him about this. I'm pretty sure this isn't very ethical.
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June 2023 by Aaron C
Love my new Buick but i have to give 5+ stars to Joe Boggs. He is a great, courteous salesperson who never was pushy or manipulative during the test drives and then through the purchasing process. He knows his stuff about this car and was happy to share that info that i had with him. He listened to what i wanted in a car and then found that car for me and not a higher priced car that i didnt need or want. That kind of service and respect will bring me as a customer back the next time i am in the market for a car. Thanks Joe!
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June 2023 by Justin Sayre
Joe was great answered questions we had. If he didn’t know he looked into it to make sure we were getting the right info. He wasn’t pushy at all which is a nice change to past sales persons
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June 2023 by Robert Saul
On Wednesday, June 14, 2023 my 2022 Spark was scheduled for service. (10:00 a.m.)Ed Schinke was the Service Representative who handled my appointment.He was prompt, courteous and professional.Mr. Schinke gave me an estimated time of service, escorted me to the customer lounge,made note of the Restroom area, and invited me to visit the New Car Show Room whilewaiting for the completion of Service.He was spot on with the estimated time, reviewed my services,and offered to wash my Spark, which I accepted.GREAT CUSTOMER SERVICE EXPERIENCE!THANK YOU ED SCHINKE!
