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February 2024 by F Zayy
Horrible service, they couldn't cash my check even though I had all the proper ID. They even rushed me out. Don't go here. Literally what is the bank for ??????
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October 2023 by Afia Morrin
If you need to sit down with someone at this bank, ask for Marcia, she was very helpful and was able to answer all of my questions. Very sweet woman, she treats you like family and has a positive attitude. Excellent Customer Service !
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September 2023 by Lonnie Ho
They can’t verify me, after I gave them all of the credentials that they asked for. Told me to order a new debit card online , if I wanted to do online banking I wouldn’t have used this as a bank.
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February 2022 by chase c
A decent branch but customer service is lacking. The older woman with the beautiful gray hair is very nice and so is the young lady who often sits in them middle. But the young woman who often has her hair doing whatever it wants is rude. There's usually someone always eating in the branch where people can see them and if they're on break fine; but there has to be another space where they can eat in the back. To be in line and seeing a staff member eating can be frustrating to most people.
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May 2021 by Danovan Douglas
When I moved from New York over 6 years ago I opened an account at this location.Marcia was very detailed polite and guided me through .I have been going eve since. It’s good when you’re a part of a company where almost everyone knows your name. Most places you’re just a number...
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May 2021 by A Middleton
Try to avoid this branch. Poor service long wait times.
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April 2021 by Christine H.
Customer service experience was horrible, I am closing my account and going to Santander--/RUDE!!!!!
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January 2021 by Bunthon You
The worst customer service.
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July 2019 by Joseph Fossati
The employees here need to be taught customer service. I came in for a notary for a signature verification and was sourly directed to where the line starts without even a hello. Without even looking at the document I was told the notary could not verify as it is not a citizens bank document.
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July 2019 by Kenya Hammond
My neighbor go to for 12 years. Not my bank but gives so much respect. My change after being with by bank for 22 years. Reps know me and are friendly.
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March 2019 by DJLennoxInc .
A hidden gem. Never a line, always in and out.
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September 2017 by Bird S.
Really bad service, it works only when you want to deposit money or take money out. It's not a branch, just a human ATM. Came here several times, people are rude and impatience, and none of my problems were solved. So I went to another branch and all problems were taken care of. Recommend: if you really need some service from citizens bank, go to another one, don't waste your time here.
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October 2016 by Ann Marie Williams
Portia and the other tellers are very helpful and friendly.
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February 2012 by Nochaser_Str8
Moves fast :)
