Enterprise Rent-A-Car in Bala Cynwyd, PA, provides a reliable option for those needing a rental vehicle. The business offers a wide range of nice and clean vehicles, making it a preferred choice for many customers. The staff is noted for being friendly and professional, consistently delivering helpful service. However, some customers have experienced issues, such as vehicle problems and inefficiencies during the rental process, suggesting the location may be understaffed. While many appreciate the prompt and courteous communication when booking rentals, others advise taking precautions, like documenting the vehicle's condition before driving off. Overall, Enterprise is recommended for its customer service and vehicle quality, despite some operational challenges.
This is the first time using this particular Enterprise and it was great! Eric and Elijah were nice and made sure I knew everything about the vehicle I was renting. I'll be back!
April 2026
I was completely impressed with their professionalism and customer service.
March 2026
Customer service representative are wonderful. They get you in and out. They even know some.by first name.
