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March 2024 by Christina R.
I have to praise the staff at the Bala Cynwyd lab corp. I've been there twice in the past month and the level of efficiency and kindness of the staff there is incredible. Even with the heavy volume of patients, the staff is so pleasant and I was in and out in 7 mins the first visit. My second visit was in error of mine and I wasn't even scheduled at that office. The woman at the desk was extremely proficient at getting me in and out of there quickly in spite of my mistake. The phlebotomist I had was so sweet and so good !! I felt nothing. I was very impressed.
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February 2024 by Lindsey F. Marshall, DMD
I know they are understaffed due to the weather but we drove 20min to get to this place for an urgent blood draw and we were turned away 15min before closing saying they wouldn’t take anyone else. This is healthcare it doesn’t always run on time I stay late for patients all the time. So while I understand I also don’t understand.
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February 2024 by Joanne Sperans
My first visit I had a great experience. I didn’t have an appt. but was seen very quickly. Tiara, the site manager, was very kind and helpful. My MD didn’t provide all the testing materials I needed, and Tiara gave me the remaining vials plus explained what I needed to do. I have tricky veins and she found one right away - I didn’t even feel the pinch! In-and-out easy-peasy!
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December 2023 by Elaine Morrison
Really warm and friendly people. Im usually a wuss about getting blood drawn but the phlebotomist chatted with me and distracted me and it was over before i knew it. Made an unpleasant task into a pleasant one. Thank you.
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October 2023 by Evelyn C.
Saturday Hours posted were 7am to 11 am. Went on Saturday at 7:00am. No one showed up, except the patients. Waited 45 minutes and left. Called several times after that to see whether they opened at all, and I left a message that I would return if called. No one called me back.
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October 2023 by Jackie Scheiner
Both times I’ve been to this Labcorp location were fantastic. Incredibly fast service, very clean facility, and a compassionate staff. I love that I can check-in on my phone and wait in my car, too - though this may be available at all Labcorps, I’m not quite sure.
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September 2023 by Jim Smith
Poorly run. Staff couldn’t care less. There are better labcorp locations than this one. If you’re looking for quick labs, I’d suggest you look elsewhere.
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September 2023 by Lisa H
One day I went there for my biometric screening and they told me I had to make an appointment but there was nobody in the seating area....LWTH ....Why and nobody is here, I didn't feel like arguing
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July 2023 by Priya Pandey
I took a chance coming to this location to get blood work done after reading the reviews. When I came in yesterday, The lady who checked me in was highly unprofessional making it more of a point to talk the women gossiping about their lives when I was asking her questions about about my orders, medical questions. what changes are y'all really making??
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July 2023 by Matt Trophy1
I waited 25 minutes on the phone, they never answered. With all the negative reviews I decided to go elsewhere.
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June 2023 by Kaylyn H.
I was skeptical bc of the reviews but I had an easy, pleasant experience! I didn't have an appointment and just walked in and was hoping I didn't have to wait long. I checked in, and was in/out in like 10-15 minutes. Everyone was nice, pleasant and the office atmosphere seemed positive. I will come to this location again!
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May 2023 by Nigel Auguste
One of the worst experiences I've ever had. There's no justification for an employee who is dealing with another customer in another cubicle shouting out, "He's lying." Yes towards me who she was not attending to. This only encouraged the employee who was attending to me to become more abusive and disdainfully shove my scripts at me. This all happened within one minute of me sitting at the cubicle to be attended. I promptly left and made an appointment at another location. I felt like I was in a violent domestic altercation than trying to do business.
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May 2023 by Steph Long
Had a smooth visit. They do walk-ins as well as appointments. Appointments are taken first, then walk ins (me) but my wait was not long. Staff treated me well for my 1st time here. Thank you Labcorp. I was seen here Aug 2022. ,
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March 2023 by Allison Burnett
This place is in desperate need of some competition. Reminiscent of a DMV of lab work. On the phone they told me if I went in they could easily give me a cash price quote for the labs I needed drawn. When I arrived they said I had to check in before she could see what labs I needed to be able to look it up for me. After I checked in she then told me to sit down to wait for my appointment. I told her I didn’t know if I wanted an appointment yet. Made me wait for a draw before they’d give me a price.
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February 2023 by Public Account A.
Staff is excessively rude. I almost walked out - who wants to be punctured by a miserable human? Labcorp disappoints in general, but my insurance hasn't accepted Quest for a few years now. This location is especially horrible.
