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February 2023 by Ann T.
On my second trip today. Arrived 1:15 and waited in line 20 minutes and they closed for lunch after the person in front of me was helped. I know they are short staffed but a work around and sign outdoors on this would help others who are on their lunch hour from jobs that are also short on staff.
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January 2023 by Linda D.
This has to be the worst business I've ever encountered. I'm unfortunately stuck with it because I need my family to pick up meds as I am unable to drive at night.What kind of a place has people wait in drive- thru for over an hour? If you can't operate a drive thru- PUT A SIGN UP!!! As a senior with specific needs there are times when a phone call would clarify for me whether or not to hire an Uber or find another person to drive- only they DO NOT ANSWER THE PHONE!!! I've waited several times for 2 hours only to hear the pharmacist wishes to speak to you please call back. CVS is profitable enough to find ways to manage this and other problems. Instead of telling people they will connect to the pharmacy- why not say that the wait will be over an hour- and then as do other businesses- provide options for call backs- but NOOOO.There is no excuse for the manner by which this place treats customers who are often ill and fragile like me.
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December 2022 by Rob S.
Generally, everyone is very polite, professional, and pleasant. However, they seem to be perpetually short-handed as there is usually a wait in the store. They have gone out of their way to help me find a drug that was in short supply.
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November 2022 by Anthony R.
Drive thru pharmacy, expect a half hour wait at least. Not even because of lines. Because the service does not care about the drive thru line and moves like molasses.
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May 2022 by handoff m.
they NEVER pick up the phone so you have to go in to see if you prescription is ready... which it never is. Naturally you only find this out once you've waited in line for 20 min and now they wanna know if you can pick it up tomorrow as if you have a choice.
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May 2022 by Jessica L.
Best CVS Pharmacy. The Pharmacy team always goes above and beyond to make sure I get my prescriptions and on time. They always pick up the phone fast and are attentive and kind. So glad when I moved to Manayunk last year I choose this pharmacy!
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April 2022 by Craig J.
The pharmacy hours at the store and online say 9 AM to 8 PM. I found out yesterday they actually close during the day for lunch. The entire pharmacy department has to eat lunch together and not wait on customers. Today we went in, it says they open at 9 AM. There is a paper note written saying open at 10 AM. This place is so frustrating. I am looking to order online now and not use them.
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December 2021 by Louie C.
Just spent 40 mins on the phone and no one answered. Seems ridiculous. Went in person and the phones are ringing off the hook and no one looks at them they just kept moving at snails pace.
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November 2021 by Michael A.
went to get covid test required for international travel went as early as possible to be within the 72 hour rule im now 2 hrs from departure and no results on third day no way to communicate with them in line for expensive test at airport
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November 2019 by Min C.
For one prescription, l called for refill. When I called for refill status next day, it said prescription had been picked up which was not true .when I called pharmacy I got hung up. I called again,I was put on hold for 5 minutes with no one answer the phone. I went to pharmacy personally,I was told I have no refill left despite the record showing I have one refill left. I contacted office asking for new prescription ,I got denied for asked too early . I contracted CVS again ，they said they will call doctor to explain why they need new prescription but I hear nothing from them so far. I just can't believe there's such poor service.
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August 2019 by Ken J.
Well organized and very clean. We also used the restrooms and they are well kept up, fresh, and clean. Overall, one of the better CVS locations for sure. We also like the fact that there is a reserved parking spot for "Families with young children" which can be very handle if you can take advantage of it.
