Visionworks in Bala Cynwyd is an optical retailer providing eye care for the whole family with on-site licensed doctors. The business offers exams for adults and children and a selection of glasses frames from top brands and contact lenses. Reviews describe the staff as amazing, friendly, polite, patient, helpful, professional, and knowledgeable. Many customers report a great experience and positive, wonderful service that made them feel at ease and handled with care. The optometrists are noted as very patient. Some reviewers felt the associates were nice and seemed to know what they were doing, but others observed that the staff did not smile or seem like they wanted to be at their job. The location allows customers to bring their own frames for prescriptions with a signed waiver. Overall, it is characterized as having great customer service and an A Team.
Great place to purchase frames and get your eyes examined by creditable doctors.
July 2024
The associates are nice & seem like they know what they are doing, but NOT one of them smile or act like they want to be at their job. They all seem like they HATE being at their job. If that’s the case they should ALL quit & find a place they love working. Sorry guys & gals but this is just me being real!!
July 2024
The female in the back who took my pictures was very friendly and patient
