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November 2023 by Dan Wickline
I go wherever the parts I need are. Advanced has helped in the past and other times I wasn't impressed. Honestly advanced, auto zone, O'Reillys, pretty much the same to me. It's the quality of people that work there that can make or break someone's opinion. Advanced wasn't very helpful the last time I was there. Younger kids that didn't care to help, made that experience worthless. But the time before that I had a great experience. So it's not the parts that really stand out, it's who is representing advanced auto parts when you walk in that counts.
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September 2023 by David Clark
Shelf item in wrong spot. Thought it was $22.95 but at the register it was $46.95 and the correct item was out of stock. Fortunately the was an Auto Zone just down the street with the right stuff.
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September 2023 by A Market
Had to buy a new battery which was expensive anywhere you go but the manager helped me as much as he could. Always recommend Advanced
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July 2023 by Jeremiah Schwartz
I was questioned for bring back a wrong. Was taking care of at the end.
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June 2023 by Jon
I placed an online order and they had it ready and waiting for me when I arrived.I used to work at the East Rochester location and know how difficult it can be to stay on top of things when it gets busy!
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May 2023 by serena b
I and out , except the wipers I purchased didn't fit. 4 exchanges and 2 people later , it Worked !!! Took some time, but I left with great wipers, because they upgraded for free !!
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December 2022 by Andrew Jones
Needed a headlamp, and they had it. Staff was helpful.
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December 2022 by Chad Davidson
Went there to have my check engine light checked and the guy behind the counter said he wouldn't check it for me because it was raining outside, told me he doesn't get paid enough for that, he was more interested in his iPad game he was playing
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September 2022 by Patty Thumm
The salesperson was very helpful. I bought wiper blades and he put them on for me
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June 2022 by Alex Angleton
I really don't like giving anything less than 4 stars but...The service here is slow. The employees take their time assisting you. Everytime I go, the one employee struggles to use the computer and complains about it to me. I had a UPS drop off and an oil filter to pick up. The one employee stared at the shelf for 5 minutes before he realized it wasn't pulled (they typically don't pull parts that are stocked on the floor. The other guy who was scanning my packages took 5 minutes to get logged in. I will take my ups dropoffs to CVS and go to the Monaca or New Brighton location in the future.
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June 2022 by Nicole Burton
I thought they actually provided service to customers
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April 2022 by William Price
I was in an out quickly I needed a car cover for my mustang they have a big selection an different grades of cover the people were nice an polite an helpful I go back again
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February 2022 by President Yaros
Ok place parts r usually way cheaper online...But way cheaper then the mechanic shop..Considering this is where they get them from
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February 2022 by gene lefebvre
Attendant had no plans on helping with changing the windshield wiper, first or second purchase
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December 2021 by Brandy Lee VeVerka
Informative, pleasant, helpful and quick to install my new windshield wipers.
