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November 2023 by Aan Foerstner
Took my car in for inspection. Appointment was made via phone and had no issue getting one. Check in process was a breeze and the Customer Service Associate was super helpful and keeping me updated throughout. Overall wait time was 2 hours which is quite reasonable especially the waiting room is super comfortable with plenty of drinks/coffee and snacks. Highly recommended!
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October 2023 by Brian
Will in service is phenomenal! I called with an issue and he was able to get me in the same afternoon. They had me in and out in no time and my car is running perfect. This was my first experience with Bowser but they have definitely earned a customer. Great job!!!
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October 2023 by Darrell Moneyhon
The folks at Bowser combined good prices and user-friendly purchase processing. They had everything ready, good to go. Important, since we drove a good while to get their deal.
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October 2023 by Kiersten Lowdermilk
This dealership is great!! When I got my car, there had been issues with getting the title since I was out of state, but the staff here knew I didn’t have a vehicle at the time and made it work so I could take my car home! Through the whole experience, the communication was outstanding and I can’t thank them enough! Special shout outs to Dylan and Chance (I believe that was his name,) you guys rock!! If you’re looking for a new or used car, you won’t be disappointed if you decide to shop here!
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October 2023 by Alexandra Myers
I originally called the service department, as I was trying to get the 3rd row of my 2023 Traverse charging port fixed.Will from service took my call (on a Thursday). I told him 1) I needed a rental car. 2) I would like to do it all at once when the rest of my parts came in (floor liners, cross rails, mud flaps) as we bought the vehicle right off the truck. I understand certain parts were back ordered. He told me he would check on them, and get back to me. Never heard back Thursday, nor Friday.I left 2 messages for Service on Saturday with no return call.I reached out to my salesman on Monday evening, as I still had no call. who said he would look into it and get back to me Tuesday morning. Will from Service called me Tuesday and said the Parts department “Thinks” they have all of my stuff, we can set a time for me to come in.I asked if they actually had it or they “think” they did.He again stated they “think” they had it.I got there and was greeted by Lou. I explained I wanted to double check all parts were in stock!He reconfirmed.Called me the next day saying my car was done everything was installed.Never mentioned the charging port. I questioned that, and was told I never told them about it when I got there!That was the original reason my car was going in!!It was convenient to have it all done at the same time if my parts were in stock. Your customer service team dropped the ball, and didn’t enter all that info into the system!!They did end up fixing the issue though and I will never deal with Will over there again! I’m still trying to figure out how or why it took so long to return a phone call.
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October 2023 by AtTheWoods CabinsCampground
Our experience was awesome. The salesman ( Ed ) was great. Did not pressure us at all. Very pleasant staff to deal with. They made things very easy .Definitely recommend them to others.
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September 2023 by wolfe5047
Bought a new Chevy Silverado from them. Professional service and nice people to deal with. Still have a few things to be done to the truck and found a problem when we were setting it up. The salesman said they would replace the back seat. Where it looks like someone burnt a hole in the seat and back rest.
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September 2023 by Samantha Donnelly
I got the pleasure to work with Austin he was great and helpful he went above and beyond! He was able to answer all my questions I felt he was vary honest .The process was fast and easy! Everyone one was vary friendly. I couldn’t be any happier with the experience I received! I will be recommending these guys to all my friends and family!!! Thank you Bowser for my new car!!
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September 2023 by lisa bruce
Hi, When I purchased my used 2019 Tahoe from Bowser the personnel at the dealership were extremely pleasant to deal with. No pressure, gave me time to drive a couple vehicles, and the salesman was super friendly. No one was pushy (I hate that, so it was appreciated.);My most recent visit was for an oil change and inspection (part of the GM Certified Vehicle Program), and the first time I took my Tahoe there for service as further from my home. I was curious as to how the inspection would go, it went well and they even gave me advice in regard to an upcoming trip in December and what would need to be done prior to the trip. Quite a different experience from Greenwood Chevrolet in Hubbard who basically gave me a laundry list of repairs needed - coolant system, wheel seals, alignment, etc. and that was the oil change before this one.When it comes time to buy another Tahoe (my favorite vehicle- this is my 4th one) I will be going back to Bowser to purchase it.Thank you.
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September 2023 by Scott P.
Simply put....the experience was wonderful because of the young man up front who scheduled my appointment and maintained communication throughout the entire process.He was dynamic and loved what he was doing...no denying it.It made the appointment a positive experience and I felt that he was truly invested in me as a customer.I will return because I was immediately greeted, received the services I requested and was able to pickup my vehicle within the time frame discussed.Nice job!
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September 2023 by Brent Hoover
Easiest vehicle purchase I ever made. Easily came to agreement on a fair price. Staff was friendly and very well organized. Everything about the buying process worked like a well oiled machine. I was in and out of the dealership, with all paperwork completed in about an hour. It was worth the three and a half hour drive to get my vehicle which I purchased via the Internet. Chance and his crew are the best!
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September 2023 by Greg Cantelmi
This was the first time I bought my truck to Bowser for service and they did a fantastic job with it. I couldn’t be more pleased. Will at the service counter made sure everything went smoothly. It was 100 times better than my past experience at another Chevrolet dealership.
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August 2023 by Nick H
This honestly was one of the most pleasant visits I've ever had to make to any company the sales man austin was extremely helpful and everyone there was very friendly. I needed a car and they found me one extremely quick I was in need of a car asap and they were able to help me out car has been awesome so far and appreciate the great service!!!!!!!
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August 2023 by Mellissa Smyth
So grateful that Ed and Matt helped get our family into the Traverse we have been needing! Everyone is so friendly! The whole process was smooth and fast! The Traverse was freshly cleaned with a full tank of gas by the end of signing. Will definitely be returning for any future purchases!
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August 2023 by Ginny Holbein
Will was very inviting, listen to my concerns about my car, and showed me to the waiting area and invited me to have whatever I liked with the coffee bar. When it came time to tell me about my car, which was only 50 minutes, he advised me that it was my recall, and it would be taken care of.He apologize profusely about waiting for the parts, but would be in touch with me as soon as they came in. He was very kind and kept me informed.
