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February 2024 by Brad Andrew
Don’t bother scheduling anything, because they will decide to close that day without any warning or an email even if there are scheduled appointments. Getting a person on the phone is impossible.
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September 2023 by No Reply
They aren't taking urine drug screenings today and aren't telling anyone. You will wait for hours. I hope someone else reads this before it's too late to book somewhere else.
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September 2023 by Dya Lyn
I went in as a walk in on 8 31 2023...The Phlebotomist was super friendly and very professional.....She was the only one....with a full waiting room......kudos to her??
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August 2023 by Rebecca Manning
Absolutely horrible. They randomly decide not to open for the day and they don’t inform the dozens of people with appointments. So people show up for their appointment only to find doors locked and lights off. Their office phone number results in a busy signal and main customer service line has hours-long hold times.
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August 2023 by Deborah Carter
Girl is very good and got blood the first time.
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March 2023 by Andrew A
First time going to quest for a employer drug test I was unsure what to do I had the paper the employer told me to bring. I ask the bigger lady working there how to check in she gave me attitude and try to start a argument with me. Long story short she told me to go one standby during the rant she gave to me which I had to tune her because she was rude unprofessional. All that to wait ten minutes was it really thanks serious no professionalism at all avoid and listen to the reviews. Don't go unless you have to.
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February 2023 by Christine Hughes
This place is marked "closed through the 17th" but when you look at the hours online they are also closed every weekend which pushes it through to the 20th. The 20th is a national holiday and I am guessing you are closed that day also.Change your sign please. This is extremely misleading.
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November 2022 by Shannon Aspeotes
Online says open till 230. I went there and was treated horrible by whoever was still there at 2:15 but had the door locked. Whoever she was it seemed like she was just lazy and wanted to get out early
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September 2022 by Taylor McCullough
I cannot express how thankful I am for Angela and Dotty for helping me out today. I had to get a genetic test done that could change my life and they took such great care of me. They listened as a sobbed and comforted and gave me all the information I needed. They helped me call my physician to get the order for lab work. They were so patient and kind to me. It’s nice to know that there still good, caring people out there. Thank you again.
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June 2022 by Nic H
I had scheduled an appointment for a blood draw at 6:30 am. I start work at 6, so I would have to go in late. By 6:45, there still wasn’t anyone at the office and multiple people were waiting outside for their appointments. I ended up leaving and didn’t have my blood drawn. I lost two hours of work for no reason. Now I’ll need to take more time off to reschedule somewhere else. Unprofessional and a huge inconvenience.
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May 2022 by Random Account
Great people that were very mindful of anxiety and navigated a panic attack perfectly. A lot of respect for these folks
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March 2022 by Helen Manko
The staff at the Beaver office are very friendly and professional, but it is impossible to call anyone there. All I needed was to find out if my test would be covered with the added codes requested by the tech at my last visit. My doctor faxed a new order to the Beaver office. The automated system does not offer an option to speak to anyone. I tried billing, as there was no other option that came close, and was disconnected four times. I finally had to have my doctor mail the new form to me and I have to physically go to the Beaver office to have them check the new codes. This is ridiculous. I have to take time off work just because there is no direct number to speak to someone at the office in Beaver to see if they received the fax. I wish my insurance allowed me to use another lab because I certainly would NOT be using Quest if I had another option.
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June 2021 by angela Kimble
They locked the door in my face and I have had several test done and had to pay for only for them to mess it up I don't trust this lab they are very unprofessional.
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June 2020 by Faith Hepp
I have always had good experiences there. The staff is very helpful and always on time!
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February 2020 by Jeff W.
Went for Drug screen got there as soon as they opened..Right in Right out no problems.
