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October 2023 by Lee Volk
Wickstone Hot Tub Service was great. They moved an older tub for me and did a great job. They scheduled the job fairly quickly and the price was reasonable. Shawn and Brian handled the job very smoothly, considering the compact space they had to use to get the hot tub to the new pad. Awesome job guys, would definitely recommend to anyone needing this service.
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September 2023 by William Houdeshell
We bought a used swim spa off of a private owner near Pittsburgh, PA and we wanted the swim spa moved to the Harrisburg, PA area. We called around to several places and had difficulty finding a hot tub mover. But then someone referred us to Wickstone Hot Tub. This company is very easy to work with and the communication was strictly thru email until the day of the move. Shawn the hot tub mover was very easy to work with and kept in contact with us via phone calls and text messages during the day of the move. No complaints with Shawn and the moving crew or this company. We are very pleased and would highly recommend this company for anyone who needs a similar move. Thank you!
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August 2023 by Todd Filtz
Crew was very professional and everything traveled in great shape. Very personable and made experience great. Would definitely recommend
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July 2023 by Mandi Dixon
Used Wickstone a few times and each experience has been amazing!! I originally bought my hot tub from pool city and after SEVERAL service issues and attempts to fix their own product pool city failed us... we called Wickstone who fixed our tub within an hour a few different occasions... so I will be contacting them for service from now on...Planning on purchasing a NEW tub from Wickstone very soon! Thank you Matthew for fixing what pool city could not do!!
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June 2023 by Ben Sites
Seans great got me fixed up fast, knowledgeable and professional will recommend these guys to my customers?
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June 2023 by Edward Zeliesko
Great place ! Very professional. Thank you Blackstone hot tub service !
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June 2023 by Michael Iacullo
Shawn is awesome
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September 2022 by Lori Friedline
I recommend this company if you are looking for a hot tub. Matt, the owner, was prompt, followed through with what he said he was going to do, reached out to me in a friendly manner, was informative and he was not pushy. Great customer service and satisfaction.
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September 2021 by Fred Ferderbar
Very pleased with our Tropic Seas hot tub. Sales was very good with helping us to choose a model. We think the quality is good and the price was reasonable. The calls to schedule delivery were professional and timely (had to schedule twice due to a storm in our area.) Delivery went well and the technician installed the cover lifter and explained the tub operation while answering any questions we had. Ordered some chemicals so far with very prompt delivery. Haven’t needed service yet but I expect they will be as good and helpful as the sale was when the time comes. Definitely recommend Wickestone.
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September 2020 by Christine Martier
This was one of the best customer experiences of my life. From the sale and financing to the delivery and installation theses guys were the best. I have told everyone I know about them! Our hot tub is beautiful and has sincerely improved our quality of life!
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September 2020 by Jesse Parton
Worst experience of my life the technician was very not knowledgeable at all he had to make a 20 min phone call to figure out wat to do and I had to help him
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September 2019 by Matt mcgeary
Purchased a spa from charity last June. Was still getting everything ready for the install so I couldn't have it delivered immediately. They did an awesome job working with me to get it delivered and set up. It's not just about the sale to them either. They do an amazing job with "service after the sale" too. Great company will definitely keep doing business with them
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September 2019 by Denise Flowers
Had Shawn move a hot tub for us which was a costly move, but in the process the corners of the tub got cracked, he sent to different panels both don't fit I have emailed & called the problem not resolved not happy ?
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September 2019 by Rosemary Terkay
Happy to report that my hot tub works again. Thank you Shawn!
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September 2019 by John Walker
Owners a jerk
