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February 2024 by Phill Koontz
Rented a car here months ago. I still get calls and emails from them about other customers that they have my information down for. I don’t think being emailed people’s addresses and drivers license numbers is very secure.
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November 2023 by Stewart Connard
Bedford PA Enterprise, Great daily rate under insurance claim (progressive) and no drop fee (120 miles away). Nick the manager very helpful. Stewart
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November 2023 by Sam F
I always have excellent experience at this location. Nick is always professional and he does his best to accommodate!
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June 2023 by Heather George
This guy was awesome. We were late getting there and at almost close he did all he could to ensure we were taken care of on such short I'm stranded notice
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February 2023 by Dillon Mitchell
Gave me rental vehicle they told me no smoking in it (I don’t smoke anyways) the vehicle smells like it’s been smoked in for the last 44,000 miles it was driven and you can see where they ashed there cigarettes by the parking brake
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December 2022 by Allison Salach
I'm really pleased with my service here! Paige helped me get a car replaced after I was in an accident, she was incredibly professional and courteous throughout and did a great job helping me figure out what my options were. She made a stressful situation better, and the rental I ended up with was clean and well maintained.
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December 2022 by country life 101 (ezking1)
I totaled my car, and the Bedford Enterprise was there to get me going until I got another one. Thanks page.
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October 2022 by Phil DeSantis
Absolutely stellar service from Paige. Needed a vehicle quickly due to issues with mine and she took care of it at 8am when they opened up. Best rental experience I've ever had.
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August 2022 by Josue Jonathan Baez Robles
We made our reservation days before, when we arrived the assistant said that he didn’t have cars because other people had already rented them, in addition to having a bad attitude
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July 2022 by JJ BR
We made our reservation days before, when we arrived the assistant said that he didn’t have cars because other people had already rented them, in addition to having a bad attitude
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May 2022 by OLEG MUTU
Nice and helpful staff! Great experience!
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October 2021 by Karen West
Excellent customer service
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July 2021 by Julie Talbert
We were told that we had a vehicle that would be available at 2pm to be picked up. We get there and there are NO available rentals. None....all of this after 2 days on the phone jumping through hoops. Our vacation had to be moved because of misinformation from this company. One star is too many.
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June 2021 by Barbara Debski
I have been renting from Enterprise for work for 13 years. Had a small dent in hood of car that needed reported. Person working at local office was rude, insensitive and actually at one point threatening in his behavior. Exactly what kind of customer service training are they using these days? Extremely disappointed. Thankful for my State Farm office who dealt with the claim so I could step away from the situation. Love State Farm.
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May 2021 by Ron De Bonis
Absolutely terrible they have a rewards program that two years in a row I've rented a vehicle and still they have no record as far as rewards are concerned. I reserved a pick up truck online 3 weeks in advance. They call 4 hrs before I'm scheduled to pick up vehicle and tell me no pickup truck of course I'm going on a hunting trip so now I'm beat. So they give me a Ford escape I return it a day early and get charged for following day. I will never use this company again. Not too mention there is never anybody at the office location for you to talk to.
