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January 2024 by Andrew Green
Patricia sucks. She’s a manager or whatever, has a bad attitude and customer service is -5 stars. Power tripping or something; I am also sending a more detailed complaint to corporate.This comment does not apply to all of the employees at this branch.
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November 2022 by Andrew Phillips
Osterburg. P.A branch definitely needs diversity, rude treatment.
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February 2022 by Keith Fleegle
Nice and friendly service.
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December 2021 by Aden Edwards
Very nice and friendly staff
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October 2021 by Mike Amick
Great bunch of people will help you best they can
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August 2021 by Kimberly Wilson
Great people
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August 2020 by tm TM
Fantastic location, very nice employee, good service.
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September 2019 by Erika Novak
Beware of this bank! Terrible customer service! They have acquired some former Santander branches and are trying to take my Santander account even though I currently live over 120 miles from ANY of First Commonwealth branches, including the newly acquired ones. Customer service refused to connect me to someone who could help me. They promised several times a manager would follow up with me, but I have not received a single call back from them. They claim a Forbes2019 "world's best banks" rating. HA!
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February 2019 by Donna L.
I called my bank to speak to someone about a loan. The lady was nice. We discussed various options. She locked me in with a certain percentage rate and length of loan. After that I waited and waited before I heard from someone. I went to First Commonwealth on mile level a couple of months ago and the bank manager there, she changed everything. She got a code number to over ride what I was locked into and changed my percentage rate and length of the loan. Now my payments were double of what I agreed to. Plus she was trying to have me take out a second loan to pay off the first loan. I was so mad. I left and didn't take the loan. I went to another bank and got a loan with better variables. Yesterday I went to First Commonwealth to start having deductions from my checking into another account and the bank manager said they can't do that, I'd have to go on line and do it. What kind of banking is this? An enapt one. I am thinking about totally changing my bank.
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April 2017 by Brittany Pryde
One star for the nice teller who tried to help me with a simple task as printing a copy of all checks I have written in the past 6 months. No stars for the inconsiderate bank manager who has no time for her customers and is rude. As a manager of a store myself, I'm thankful that I was trained to treat all my customers politely. I wont be returning to do any business at first commonwealth on Lincoln highway, Bedford pa and I'm considering removing my account all together from this bank and taking my business elsewhere. I will be sure to tell EVERY person I know and do business with about my experience.
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April 2015 by Bill Miller
The Company for which I serve as General Manager, operates several businesses in Bedford County, PA and employs more than 150 individuals, has enjoyed an exceptional business banking relationship with Denise Wessinger, Manager and the entire professional Staff of the Bedford, PA Branch of First Commonwealth Bank. Thank you to the entire Staff for all you do, day in and day out, for our Company! Excellent Service; we could not be more pleased. Sincerely, Bill Miller
